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Global P&S; Order Management and CRM Specialist
Job ID: 2025-18057
Career Area: Sales & Marketing
Job Category: Salaried
Location: Rivalta di Torino,
, Italie
Date Posted: November 20, 2025
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Job Overview
Qualifications
Benefits
We are looking for a strategic and globally oriented position within the Spare Parts Supply Chain. This role offers high visibility with top management and plays a pivotal part in shaping the future of our operations. It is designed for someone who thrives in a multicultural environment and is eager to engage with diverse teams across regions. The scope of this position spans end-to-end supply chain processes, from supplier management to material delivery, ensuring seamless integration and optimization at every stage. You will be involved in a long-term, multi-year project that aims to transform and harmonize global practices, driving efficiency and resilience across our network. As part of this journey, you will travel to experience local realities collaborating and understanding of regional procedures. This position will play a key role in the analysis, development, and execution of the new Stellantis order management procedures. The ideal candidate will work cross-functionally, engage with various teams, and contribute to building efficient and effective strategies. This to enhance our order management and CRM processes as a key contributor to the customer journey. KEY RESPONSIBILITIES – Collaborate with multiple global functions to contribute to the definition and deployment of Stellantis’ Order Management transformation roadmap. – Support strategic communication, reporting, and presentations for senior leadership and key stakeholders. – Actively engage with regional teams to understand local operating models and ensure harmonization across markets. – Map current (AS-IS) Order Management processes end-to-end, from inbound flows to final delivery, including logistics, warehouse operations, and commercial aspects. – Identify inefficiencies, bottlenecks, system gaps, and data issues requiring corrective action. – Participate in workshops and working groups to define target operating models and align functional requirements globally. – Build and maintain a structured knowledge repository of the existing Order Management processes, using SharePoint or similar tools. – Create process flowcharts, business process documentation, and standardized deliverables with proper version control. – Produce executive summaries and presentations to highlight insights, recommendations, and process advancements. – Support the definition and validation of functional specifications during the design phase. – Contribute to fit-gap analysis and global harmonization of requirements. – Support end-to-end testing of new Order Management functionalities, including issue tracking, troubleshooting, and certification documentation.
EOE/Disability/Veteran
At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.
Our benefits reflects the STELLANTIS commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life.
As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired.
We care about your privacy. For more information on how your personal data is processed, please read the specific Privacy Statement provided by the respective entities whose job offer you have selected.
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