We are now looking for a
Field Service Coordinator SLS West Europe
The position is permanent and the preferred location is in Spain, but also Italy & Greece are possible locations.
What Will You Be Doing
The Field Service Coordinator SLS West Europe is part of the team that primarily coordinates the service engineers whilst also managing the many varied back‑office activities in our FS Team 1, which covers our customers in Western Europe.
The successful candidate will be responsible for taking ownership from the job booking stage and organizing the attendance of FS Engineers, managing the internal and external stakeholders from inception of the jobs through to final invoice and closure of the activities.
This position will report to the Team 1 FS manager.
Responsibilities
The co‑ordination of work from 'engineer request' and throughout the resulting job / work orders
Creating job packs for Field Service Engineers
Creating service orders in Salesforce & SAP
Ensuring 'planning board' is updated with live current data
Ensuring all information regarding dockings / jobs are received and filed correctly
Credits & Debits processes
Invoicing & billing
Managing weekly timesheets from FSE's & wages to ensure internal finance & payroll teams have correct information on time for salary