Pubblicato il 27 maggio
Mansioni della posizione
The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Night Concierge.
The Night Concierge will report to the Head Concierge and she/he will be part of a Front Office department.
This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival.
What we offer
- Professional career progression at international level in 9000 Marriott hotels
- Learning and development opportunities online, on the job and in class
- Discounts on hotel rooms, gift shop items, food and beverage
- Experienced management & motivated and engaging colleagues
- Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program
- Canteen service – Associates Restaurant
- Uniform - Laundry service
The impact you’ll make
First impressions are everything. And you’ll set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you’ll make sure they leave us happy too.
What you’ll do
Guest Service & Concierge
- Welcome, acknowledge, and assist all guests in a professional, friendly, and timely manner, using guest names whenever possible.
- Anticipate guest needs and actively engage guests regarding their stay, property services, and local attractions.
- Respond to guest requests for special arrangements or services (e.g., transportation, restaurant reservations, local recommendations, email correspondence).
- Address guest concerns using approved
