Experteer Overview
As Senior Service Delivery Manager, you will ensure high-quality service provision and oversee reporting on service performance. You proactively manage day-to-day client relationships to maintain satisfaction and drive continuous improvements to protect contract continuity. You will coordinate with teams to meet contractual commitments and plan a broader client relationship strategy. The role focuses on reducing costs, improving service, and pursuing new business opportunities, contributing to the organization’s contract success and growth.
Retribuzione / Benefits
* Ensure quality provision of service and oversee its management and reporting
* Oversee day-to-day operations to meet contractual commitments
* Proactively manage client relationships xjrgpwk to sustain high satisfaction
* Drive continuous improvement to ensure contract continuity
* Collaborate with others to plan client relationship strategy focused on cost reduction, service improvement, and new business
#J-18808-Ljbffr