Ph3About Club Med /h3 pSince its creation in 1950, Club Med has been the pioneer of all-inclusive vacations and a leader in premium travel experience. With 70 resorts located in the most beautiful places in the world, a cruise ship, and Luxury Villas Chalets, our mission is to create unforgettable moments of happiness for our customers. /p pJoin over 20,000 Gentle Organizers (G.Os) and Gentle Employees (G.Es) working across the globe – from resorts to major offices in Paris, Miami, Shanghai and sales offices in dozens of countries. /p h3Your Mission /h3 pAs part of our passionate sales team, you will inspire customers to discover life-changing travel experiences while contributing to the growth of Club Med’s direct sales channels. You will be the key to enhancing customer satisfaction and strengthening client loyalty. /p h3Your Responsibilities /h3 ul libDrive Sales Growth /b: Accelerate direct sales by acquiring, retaining, and engaging customers through tailored offers and complementary services. /li libEnsure compliance /b with operational standards and secure customer data opt-in. /li libIdentify customer-specific business opportunities /b (partnerships, influencer-based referrals, etc.) /li libContribute to the evolution of sales processes /b to ensure efficiency and fluidity in daily operations (customer file, data catching, complaint tracking). /li /ul h3Build Lasting Customer Relationships /h3 ul libProvide premium and outstanding services /b through personalized communication (in person, via phone, or digital tools). /li libCreate lasting relationships /b with customers, proactively guiding them through their journey acting as a trusted advisor. /li liEnsure customer bfollow-up and satisfaction /b. /li /ul h3Craft Unforgettable Travel Experiences /h3 ul libDeeply understand customer expectations and motivations /b to design unique, tailor‑made trips. /li liTransform customer aspirations into reality by bcrafting holidays /b tailored to their passions, whether they dream of skiing in the Alps or relaxing on remote beaches. /li libPromote top‑tier Club Med destinations and services /b through expertise and inspiration. /li /ul h3Your Profile /h3 ul liProven track record of 3+ years in sales roles where you consistently met or exceeded targets. /li liPremium attitude and experience working with high‑end customers. /li liSolid command of sales and negotiation techniques. /li liExcellent interpersonal skills with strong networking/communication skills. /li liStrong interest in travel and lifestyle industry. Previous experience in Tour Operator / Travel Agent / DMC / Hospitality is preferred. /li liPerfect knowledge and command of Italian language (written and spoken). /li liDigitally proficient, with experience using tools such as Excel, PowerPoint, Outlook and sales tools. /li /ul h3What makes you stand out /h3 ul liYou’re resilient, proactive, and have a customer‑oriented mindset. You enjoy working as part of a team. /li liYou have experience with business chat, WhatsApp or ticketing tools. /li liFluency in English or French is highly valued in our international environment. /li /ul h3What we offer /h3 pA unique opportunity to join a global leader in premium travel where you can give a huge contribution to the growth of Italy and be part of an experienced and supportive team. /p pContinuous training on product, tools and hard skills including opportunities to experience Club Med resorts as part of your training for this role. /p pAttractive fixed remuneration aligned with your experience (CCNL commercio) with uncapped performance‑based bonuses. /p pFlexible work options (8 days/month smart working), meal vouchers and exclusive holiday benefits. /p /p #J-18808-Ljbffr