PROGRAMMABLE TECH SUPPORT HVAC
The Programmable Tech Support - HVAC is responsible for providing technical support, customization, and implementation of HVAC (Heating, Ventilation, and Air Conditioning) solutions tailored to meet specific customer needs. This role requires a combination of advanced technical skills, problem-solving abilities, and a deep understanding of HVAC systems and control software.
Responsibilities :
* Collaborate with the sales team to analyze customers' technical requirements and propose customized HVAC solutions. Provide pre- and post-sales technical support, including system parameterization, application analysis, and component selection.
* Participate in the configuration and optimization of HVAC systems on-site, ensuring optimal performance.
* Support troubleshooting of technical issues both remotely and locally, and oversee the installation and commissioning of systems.
* Collaborate with the R&D and Product Management teams to enhance the company's technical offerings. Deliver tec
* Deliver technical training to customers, OEMs, partners, and internal staff on the use and maintenance of HVAC systems.
Requirements :
* Degree in Mechanical Engineering, Energy Engineering, or related fields.
* 2-5 years of experience in a technical role related to HVAC systems (parameterization, installation, or technical support).
* Strong knowledge of thermodynamics and fluid dynamics principles applied to HVAC systems.
* Familiarity with industrial programming software (e.g., ISaGRAF) and proficiency in Microsoft Office tools and HVAC simulation software.
* Excellent proficiency in Italian and English (written and spoken).
* Experience with electronic controls and HVAC applications (PLC, BMS) and communication protocols (Modbus, BACnet).
* Strong analytical and problem-solving skills.
* Excellent communication skills, teamwork attitude, customer focus, and attention to detail.
* Flexibility, adaptability to international contexts, and willingness to travel abroad.
* Passion and dedication to the role
by helplavoro.it
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