WHAT YOU'LL BE DOING DAY TO DAY
Take ownership of Unit performance by defining and executing action plans aligned with country priorities and monitoring KPIs to address opportunities and risks in a fast‐changing environment.Drive commercial excellence across all channels by steering sales on top‐selling, prioritized products and IKEA service solutions while ensuring the Unit is always in excellent shape.Use customer, market and competition insights to adapt commercial actions, responding to local needs, feedback and stock availability.Collaborate closely with the Store Commercial Team, Service Office matrix and P&C; to ensure strong alignment and the right competence in place to deliver excellent customer experience.Recruit, onboard and develop the team, strengthening sales mindset, product knowledge and service competence while supporting engagement and succession planning.
WHAT YOU'LL NEED TO HAVE
Proven experience in Sales, including coordinating resources and supporting team performance delivery.Knowledge of Sales techniques, local market and services, Sales Steering, Sales channels, Cycles, Data Analytics and Sales KPIs, P&L.Ability; to make things happen, prioritise and make decisions by championing flexibility, speed and simplicity.A considered decision‐maker thanks to strong interpersonal skills with the ability to build trustful relationships.Ability to organise and prioritise different tasks and processes and identify business opportunities.Follow up and measure performance outcomes, capturing key learnings to continuously improve planning and future results.Ability to speak in Italian and English.
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