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Introduction
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Your Role and Responsibilities
We are looking for motivated, curious and tech‐passionate people with a good experience with ServiceNow, in particular a great knowledge of its components and modules.
You'll work across all ServiceNow modules in the project team for an important customer. You'll need to provide development and maintenance related support for ServiceNow tool implementation and customization. You'll develop with Client Scripts, UI policies, UI Macros, Scheduled Jobs, Flow Designer and Background Scripts to expand ServiceNow usage for the clients. You'll work on Data Source and build scripts for Transform Map to import the asset/CI data into ServiceNow using import sets. You'll use Service Catalog items and complex workflows to automate users' daily business processes. Building tables, customizing and designing forms, fields as per the customer needs.
You have experience collecting customer requirements, writing technical documents and designing solutions. You have active listening skills, respecting others' point of view and take ownership of contributing the required input while demonstrating strong communication skills, interpersonal skills, customer‐centric attitude, ability to deal with cultural diversity. Proven team player and team builder. We expect curious, open‐minded, ready to explore new technological paths, young professional, willing to be challenged facing the up‐to‐date platforms and the frameworks most required in IBM clients' projects.
Preferred Education
Technical Diploma
Required Technical and Professional Expertise
Bachelor, University or Master Degree into STEM disciplines (Computer Science, Engineering, Mathematics, Physics, Statistics)
Minimal B2 knowledge of English language
4+ years experience with ServiceNow as application developer
Technical Skills
ServiceNow Module (ITSM or SPM or HR)
HTML / HTML5
CSS / CSS3
JavaScript
JSON
XML
Ajax
AngularJS
Bootstrap
JQuery
Jelly
Web Services (REST, SOAP)
WSDL
Microservices
Requirements gathering
Functional / Technical analysis skills
ServiceNow CSA or CAD certification
1+ ServiceNow CIS certification
Availability to travel is an additional mandatory prerequisite.
Preferred Technical and Professional Experience
Good JavaScript skills and knowledge of relational databases.
Good knowledge of Now Platform and web services (REST/SOAP).
Good knowledge of other ServiceNow modules.
Other ServiceNow Certifications.
Employment Details
Seniority level: Mid‐Senior level
Employment type: Full‐time
Job function: Engineering and Information Technology
Industries: IT Services and IT Consulting
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