H3Sales Support Specialist Italian Speaker /h3pBologna, Metropolitan City of Bologna, Italy /ph3About the job: Sales Support Specialist Italian Speaker /h3pstrongJob Title: /strong Sales Support Specialist Italian Speakerbr/strongDepartment: /strong Salesbr/strongCompany: /strong Leading Technology Companybr/strongLocation: /strong strongRemote (within Portugal) /strongbr/strongStart Date: /strong 5th June 2025br/strongContract Type: /strong CDD 6 months (with possibility of renewal)br/strongWork Model: /strong Fully Remote (Relocation support available within Portugal) /ph3strongWork Schedule /strong /h3pstrongShifts: /strong Monday to Saturday, including bank holidays, between 08:00 and 19:00 (rotational shifts)br/strongDays Off: /strong Sunday + 1 rotational day off per week /ph3strongSalary Compensation /strong /h3pstrongBase Salary: /strong 1,024 per 14 monthsbr/strongPerformance Bonus: /strong 225 per 12 monthsbr/strongPosition Bonus (Braga only): /strong 20 per 12 months /ppstrongMeal Allowance: /strong 7.23 per working daybr/strongTransport Allowance: /strong 20 per monthbr/strongHealth Insurance: /strong Coverage starts from Day 1 (monthly contribution required), free after 6 monthsbr/strongRelocation Support: /strong Provided for eligible candidates relocating within Portugal /ph3strongYour Role /strong /h3pAs a strongSales Support Specialist /strong, you'll be the first point of contact for Italian-speaking customers. You'll handle inquiries, manage reservations, resolve technical issues, and ensure every interaction aligns with the company's high standards of service and professionalism. /ph3strongWhat You'll Do /strong /h3ulliSupport customers with sales-related inquiries, product information, and troubleshooting /liliCommunicate across multiple channels: phone, email, chat, and social media /liliTailor communication to reflect brand tone and customer needs /liliHandle escalations with empathy and a customer-first mindset /liliLog and manage all customer interactions with attention to detail /li /ulh3strongWho You Are /strong /h3pFluent in strongItalian /strong and strongEnglish /strong (spoken and written).br/Experience in customer service or sales support (preferred).br/Tech-savvy and comfortable with troubleshooting digital tools.br/Skilled in communication and multitasking.br/Resilient and calm under pressure, with a proactive attitude. /ppWork remotely with a top technology brand while helping customers make informed decisions and enjoy a smooth experience. Be part of a collaborative and forward-thinking team. strongApply now and grow your career with us! /strong /p #J-18808-Ljbffr