IT Lead - Information Technology - Jumeirah Capri Palace
Location: Italy
About Jumeirah :
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 properties across 13 countries in the Middle East, Europe, Asia, and Africa. Since opening the iconic Jumeirah Burj Al Arab in 1999, the brand has become renowned for beachfront resorts, city hotels, and exclusive residences.
Jumeirah is known for Arabian luxury hospitality and creating distinctive experiences for discerning travelers.
About Jumeirah Capri Palace :
Jumeirah Capri Palace is a tranquil retreat in Anacapri, blending palazzo-style architecture with contemporary art, featuring curated interiors, a private modern art collection, and art-inspired suites. Guests enjoy fine dining, a rooftop lounge with sea views, and a beach club near the Blue Grotto. The hotel offers personalized wellness programs in a peaceful Mediterranean setting.
About the Job :
We are seeking an IT Lead to join the Information Technology team at Jumeirah Capri Palace. Key responsibilities include:
* Collaborating with Group IT to integrate hotel systems, cybersecurity, and enterprise architecture initiatives.
* Ensuring compliance with IT standards, operational processes, security protocols, and data policies.
* Developing and implementing property-specific IT plans aligned with Group IT strategy, ensuring SLA adherence and quality controls.
* Enhancing end-user and customer support for optimal service availability.
* Managing IT deliveries by resolving issues promptly and adapting to changes.
* Facilitating issue resolution and risk management, escalating as needed.
About You :
The ideal candidate will possess:
* Legal right to work in Italy
* Proficiency in spoken and written English
* Bachelor’s Degree in Information Technology, Computer Science, or equivalent from a recognized university
* Microsoft Certified Professional (MCP) or similar certification
* Proven experience in a similar environment
Benefits :
At Jumeirah, we value our colleagues and offer a supportive workplace with rewarding incentives, healthcare, and professional development opportunities. Benefits include:
* Learning & Development programs and career pathways
* Opportunities for internal mobility within our global network
* Colleague discounts on food, beverages, and hotel stays worldwide
* Accommodation and parking facilities
* Uniform laundry services
Job Details :
* Job ID: 10693
* Category: Information Technology
* Posting Date: 07/10/2025, 09:25 AM
* Application Deadline: 08/07/2025, 07:59 PM
* Schedule: Full-time
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