Ph3Housekeeping Manager I Opening Mama Shelter Lake Como (F/M/NB) /h3 pJoin to apply for the bHousekeeping Manager I Opening Mama Shelter Lake Como (F/M/NB) /b role at bMAMA SHELTER /b. /p pbMAMA SHELTER /b was founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin. It creates living spaces and offers guests a joyful atmosphere and exceptional service at an affordable price. Mama Shelter is part of Ennismore, a creative hotel group and joint venture with Accor. /p h3Job Description /h3 pWould you like to be part of the opening team of our Mama Shelter in Como? Mama does not compromise with cleanliness and hygiene. You are the person she trusts to pamper the establishment to achieve customer satisfaction. /p pYou are responsible for the quality of maintenance in the rooms and common areas. As the direct coordinator between the subcontracting company and Mama, you control the work, ensure the cleaning contract is properly applied, coordinate with internal and external services, manage orders for laundry and non‑consumables, and address any malfunctions, comments and customer complaints. /p h3Qualifications /h3 ul liStrong sense of communication: intermediary between management and the subcontracting company. /li liAnticipation and organization on all subjects. /li liExcellent manager: mastered cost control, figure analysis and productivity optimisation. /li liRigorous and honest: manages lost objects and actively finds their owners. /li liTeam‑oriented, not isolated in an office. /li liDiplomatic and attentive: works hand in hand with other departments. /li liCan motivate a team: morning briefing bright and effective. /li liValues confidentiality: what happens at Mama stays at Mama. /li liMr. Clean has nothing on you. /li /ul h3YOUR LITTLE EXTRAS /h3 ul liHave natural authority with a heart of gold. /li liKnowledge of Opera Cloud. /li liSense of taste and aesthetics: able to creatively combine colours. /li /ul h3Additional Information /h3 pAt Mama, no AI. We review your application in person and take the time to understand your background. We organise an initial telephone interview with our People Culture Team. Once you have passed the phone interview, we arrange a remote meeting or a meeting at Mama to meet the team. You will receive a response within two to three weeks at the latest. /p h3Seniority level /h3 pMid‑Senior level /p h3Employment type /h3 pFull‑time /p h3Job function /h3 pManagement and Manufacturing /p h3Industries /h3 pHospitality /p /p #J-18808-Ljbffr