Join our team as Hotel General Manager at our Pestana Hotel Group unit located in Courmayeur! Location: Courmayeur, Italy
About us
Pestana Hotel Group is Portugal's largest international hotel group, renowned for its more than 100 hotels across 17 countries spanning 4 continents. With 12,000 rooms and over 5,000 employees, we host more than 3 million guests annually.
Responsibilities
* Lead all hotel operations, ensuring exceptional guest experiences, optimized financial performance, and a motivated, high‐performing team.
* Manage daily operations, drive commercial strategies and maintain the quality standards of Pestana Hotel Group.
* Ensure high‐quality service standards across all departments.
* Lead, motivate, and develop the hotel team, creating a positive and effective work culture.
* Plan, organise, and oversee daily operations to ensure efficiency.
* Manage budgets, expenses, and interpret financial reports to maximise revenue and profitability.
* Develop and implement commercial and operational strategies.
* Build strong relationships with guests, address their concerns, and ensure their overall satisfaction.
* Collaborate with suppliers, partners, and event planners.
* Ensure full compliance with health, safety, hygiene, and local regulatory standards.
* Monitor property inspections, maintenance needs, and operational risks.
* Ensure smooth collaboration between departments and alignment with Pestana Hotel Group standards.
Qualifications
* Proven experience as a Hotel Manager or General Manager, ideally in a luxury or upscale hotel.
* Fluency in Italian and English; knowledge of additionallanguages is a plus.
* Strong financial and business acumen.
* Excellent leadership and people management skills.
* Strong customer service orientation and a strategic mindset.
* Reliability, organisation, and ability to manage multiple priorities under pressure.
* Strong decision‐making and problem‐solving abilities.
* Proficiency in MS Office; knowledge of hotel management systems is an advantage.
* Degree in Hospitality/Hotel Management, Business Administration, or a related field.
* Right to work in Italy.
* Willingness to pursue further professional growth opportunities in other geographical locations.
Benefits
* The opportunity to lead a key hotel within an international hospitality group.
* Competitive compensation aligned with experience and market standards.
* A dynamic, multicultural work environment with strong company values.
* Professional growth opportunities within Pestana Hotel Group.
If your profile matches this description and you are eager for a new challenge, please send us your CV. We look forward to meeting you!
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