As part of the Pre- & Post-Sales team, you will support customers in leveraging Zuken software solutions by understanding their requirements, delivering technical demonstrations, and ensuring successful implementation. You will work across industries such as transportation, machinery, aerospace, and cable manufacturing, helping integrate engineering tools into complex environments. Your goal is to drive customer success, ensure smooth solution adoption, and contribute to business growth through strong technical expertise and customer engagement.
To strengthen our team in Italy (Assago, near Milan), we are looking for someone to join us full-time as
- Analyze customer requirements and propose tailored solutions using Zuken software portfolio
- Contribute to proposals and technical concepts
- Install, configure, and support software solutions
- Deliver customer training (on-site and remote)
- Provide technical support and troubleshooting
- Collaborate with internal teams (sales, support, R&D;) to meet customer needs
- Support integration of Zuken solutions into customer IT environments (e.g., PDM/PLM/ERP)
- Build strong customer relationships and act as a trusted technical advisor
- Gather customer feedback and support continuous product improvement
- Degree in Electronic/Electrical Engineering or equivalent
- Experience in a technical role (e.g. Application Engineer, Technical Support, Design Engineer)
- Understanding of electrical engineering processes (schematics, wiring, harness design is a plus)
- Familiarity with CAD/CAE tools
- Ability to translate customer needs into technical solutions
- Good communication and presentation skills in Italian and English
- Ability to manage multiple activities and priorities
- Willingness to travel (mainly in Italy and international)
- Basic experience with scripting or programming languages (e.g., Visual Basic, Python) for automation and integration purposes
- Understanding of API-based integrations and/or the use of COM interfaces
- Experience with PDM/PLM and ERP systems (e.g. SAP S/4HANA, Siemens Teamcenter, Windchill, Aras) is a plus
Our company offers:
- The opportunity to make a meaningful contribution to the success of a global software company
- An exciting opportunity to be an integral part of innovative technology
- A positive work environment within a proactive team
- Personal and professional development opportunities
- Company Car after probation period
- Remote work options
- Salary and job classification commensurate with experience
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