MISSION
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Reporting to the Store Manager, the Client Advisor will sell and build customer loyalty.
CUSTOMER RELATIONS
The Client Advisor's mission is to invite customers to explore the world of AMI and to offer a unique shopping experience:
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* Welcomes customers according to AMI values: friendly, smiling, and always in a good mood.
* Understands customer needs and proposes a relevant selection of products while encouraging cross‑selling.
* Assists customers during fittings and accommodates any alterations when needed.
* Builds strong and long‑term relationships with clients.
* Introduces new customers to the brand.
STOCK
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* Follows up and manages stock: reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, and requests for transfers.
VISUAL MERCHANDISING
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* Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises.
* Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations.
QUALIFICATIONS
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* Two years of experience in high‑end ready‑to‑wear sales and familiarity with sales techniques.
* Cheerful, dynamic, involved, and have excellent interpersonal skills.
* Enjoy working as part of a team and are results‑oriented.
* Have a strong sense of customer service and enjoy meeting customer needs.
* Have a strong sense of fashion and a good understanding of the industry and its trends.
* Fluency in English is essential; another language is an asset. xjrgpwk
Start date: immediately – Location: Rinascente Milano
In accordance with regulations, all our positions are open to the recruitment of people with disabilities.
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