Responsibilities
- Manage your floor comprehensively, encompassing one or more of the four key product categories in our stores (makeup, skincare, fragrance, Sephora Collection).
- Facilitate communication between the Store Manager and the Beauty Advisor team.
- Support Managers in daily activities, actively contributing to the development of the store's commercial and HR strategy.
- Monitor and analyze team KPIs, motivating the team to achieve results.
- Coordinate commercial and organizational activities (promotions, events, new product launches, CRM campaigns, etc.).
- Manage the stockroom, maintaining optimal stock levels in accordance with product replenishment cycles and merchandising strategies.
- Implement company procedures (regulations, safety procedures) and commercial policies (pricing, promotions, communication) established by central departments.
- Train new hires and guide them through their growth and development path in collaboration with Managers.
- Interact trustfully & openly with diverse groups of people, building relationships within and beyond the organization. Work collectively, highlighting wins, celebrating and crediting the team and individuals for successes.
Qualifications
- Minimum of 3-4 years of experience in similar roles (Assistant Store Manager, Team Leader, Supervisor, Key Holder), preferably within dynamic, multinational retail environments.
- Knowledge of key commerce KPIs, and confidence in budget management, analysis, and daily reporting.
- Demonstrated ability to manage a team, guiding them toward objectives and fostering a positive and collaborative team spirit.
- Dynamism, flexibility, and resilience.
By staying results‐oriented and proactive in this fast‐paced and dynamic environment, you'll contribute to the success of Sephora.
Benefits
- Community: in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
- Culture of empowerment, learning & growth: you will have the tools, space and opportunity to learn, innovate and lead.
- Working Environment: enjoy our extraordinary planning of activities, such as Annual Convention, team buildings, etc.
- Meaningful Rewards: competitive tailored welfare offers, free beauty product gifts and access to discounts on Sephora and LVMH products.
- Work that brings fulfillment: From delighting clients every day, to inspiring our industry at large, every action makes a difference.
- Sephora Stands: positive social and environment impact activities organized by our "Sephora Stands" committee.
At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.
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