Job Description Summary Passionately drive customer satisfaction with our products and services, aiming at building long-term loyalty by partnering with customers to achieve mutual success. - This role will cover AAJV Avenza and Norway sites Job Description Roles and Responsibilities - Ensuring the delivery of products or services that meet or exceed customer expectations consistently. - Lead Quality Control and Assurance team, - Ensure compliance of the Quality Management System with all relevant external certifications (ISO) and perform internal audits to ensure alignment to QMS. - Take action to assess, simplify, and sustainably improve the effectiveness of our Quality Management System to enhance our products, services, processes, and technologies. - Point of reference for all company areas to develop a culture aimed at total quality and continuous improvement. - Lead implementation and development of internal processes and procedures in order to ensure compliance with quality standards. - Cost of Poor Quality and reduction actions plan implementation continue monitoring, KPI definition and target monitoring. - Lead internal and external nonconformities and route cause analysis management. - Quality reference point for customers. - Direct people management responsibility including staffing and performance development. Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy. - Coordinate resources to achieve goals with a timely and cost-effective strategy · Lead and assist in daily operations. - Lead, develop and inspire a team of quality professionals. - Develop and execute quality and continuous improvement strategy aligned with overall business goals. - Define and promote the use of standard methods and tools in accordance with Internal directives by utilizing Lean methods. - Execute, and continuously improve a system or framework to generate, prioritize and execute improvement ideas and eradicate top quality issues, striving to become a learning organization. - Ensure the Voice of the Customer is represented within the business and leverage to drive the quality agenda. - Empower employees to take ownership for their performance and leveraging their ability to solve problems. Through innovation. - Impacts the team's ability to achieve service, quality and timeliness of objectives. Work is subject to functional policy objectives. Regularly advises management in the function and/or in the business. Has a supportive role in decision making about important subjects. High levels of evaluative judgment are required to achieve outcomes required. - Lead and coach team on RCA Required Qualifications - Experience in quality management and/or continuous improvement, preferably in the energy or engineering sector - A university degree in Engineering, Quality Management, or a related field. - Significant experience in Operations and or Quality - Proven experience in leading and developing teams. - Demonstrated experience leading and managing change in a dynamic, international, and fast-paced environment. - Excellent analytical skills, including experience with quality and continuous improvement data and data driven decision-making. - Experience in leading quality and continuous improvement initiatives - Exceptional problem-solving and communication skills - Fluency in Italian and English is required, both written and spoken. Desired Characteristics - Proven experience on Aero Derivates / Turbine knowledge. - Strong interpersonal and leadership skills. - Demonstrated ability to analyze and resolve problems. - Demonstrated ability to lead programs / projects. - Ability to document, plan, market, and execute programs. Established project management skills. Additional Information Relocation Assistance Provided: No