Senior Manager, Change & Business Adoption (Finance) – Johnson & Johnson Innovative Medicine
We are looking for a Senior Manager to lead Change & Business Adoption efforts within the Finance pillar of the global Transcend transformation program. This role will enable successful implementation of new systems, processes, and ways of working across Finance, while ensuring alignment with broader enterprise transformation goals.
Job Function
Strategy & Corporate Development
Job Category
Professional
Locations
* Latina, Italy
* Little Island, Cork, Ireland
* Mechelen, Antwerp, Belgium
* Zug, CH
* Antwerp, BE
* Benelux (Belgium / Netherlands / Luxembourg)
* United States – postings include Titusville, NJ (US)
Job Description
Johnson & Johnson Innovative Medicine is seeking a high‑impact Senior Manager to lead Change & Business Adoption efforts within the Finance pillar of the global Transcend transformation program. The role is central to enabling the implementation of new systems, processes, and ways of working across Finance while ensuring alignment with enterprise transformation goals.
As a senior leader within Transcend, you will serve as the functional change lead for Finance and collaborate extensively across other process areas (e.g., Plan/Source, Make, Deliver, R&D, Commercial, Advanced Therapies). You will drive end‑to‑end change impact assessments, shape adoption strategies, and enable readiness across global teams.
Key Responsibilities
* Own and drive the global Finance change and adoption strategy, aligning with enterprise transformation objectives and delivering measurable business outcomes.
* Develop and validate global change artifacts – personas, user journeys, pain points, change impact assessments, and experience/value identification – through workshops and stakeholder engagements across Finance and adjacent functions.
* Drive the creation of a compelling change narrative that connects Finance transformation to business outcomes, enabling effective communication and stakeholder alignment.
* Establish and monitor key performance indicators (KPIs) for Finance‑related change and adoption activities, ensuring consistency, transparency, and accountability.
* Collaborate closely with PMO, Site Enablement, and Process Design teams to develop and implement robust business readiness plans that support successful ERP platform migration and process harmonization.
* Identify and communicate training needs tied to Finance process changes and system impacts; partner with training and communications teams to ensure targeted enablement and adoption support.
* Coordinate across workstream leads and business adoption peers to share critical insights, track progress against adoption targets, and ensure alignment of change activities across the transformation ecosystem.
* Challenge legacy processes and mindsets, advocating for simplification, standardization, and measurable business value.
* Ensure Finance change impacts are captured, prioritized, and addressed, maintaining visibility and relevance in process design discussions.
* Build and sustain strategic partnerships with Finance leaders, functional stakeholders, and transformation teams to drive ownership, accountability, and successful outcomes.
* Contribute to the strategic communications and engagement strategy, ensuring Finance‑related change messaging is clear, consistent, and aligned with enterprise transformation goals.
Qualifications
Education
* Bachelor’s degree required; advanced degree (MBA, Master’s in Finance, Organizational Change, etc.) strongly preferred.
* Formal training or certification in Change Management (e.g., Prosci, ACMP), Project Management (e.g., PMP), or Process Excellence (e.g., Lean Six Sigma) is a strong asset.
Required Experience and Skills
* Minimum 10 years of progressive experience in change management, business transformation, or enterprise adoption roles, with at least 5 years of direct experience in Finance‑related functions within a global, matrixed organization.
* Proven leadership in large‑scale ERP transformation programs, with hands‑on experience driving change across Finance processes such as Record‑to‑Report, Procure‑to‑Pay, Financial Planning & Analysis, and Compliance & Controls.
* Demonstrated expertise in change management methodologies and tools – personas, journey maps, impact assessments, and mitigation strategies.
* Strong understanding of Finance operations in regulated industries, preferably Pharmaceuticals, Life Sciences, or Medical Devices.
* Experience collaborating with cross‑functional teams across Supply Chain, Commercial, R&D, and IT to ensure Finance integration and readiness.
* Exceptional communication, negotiation, and stakeholder engagement skills, with the ability to influence senior leaders and drive alignment across diverse teams.
* Proven ability to lead through ambiguity, challenge legacy processes, and deliver measurable business outcomes in complex environments.
* Strong analytical and problem‑solving capabilities, with a track record of identifying risks, designing mitigation strategies, and enabling business value realization.
* Experience with SAP S/4HANA or other Tier 1 ERP platforms, particularly in Finance transformation contexts.
Preferred
* Exposure to one or more Supply Chain functions (Plan, Source, Make, Deliver) and/or non‑functional domains (R&D, Finance, Data).
* Familiarity with global deployment models, including regional nuances and cultural considerations in change execution.
* Exposure to finance data structures, controls, and compliance frameworks, and their implications for business adoption.
Other
* Requires proficiency in English (written and verbal) to communicate effectively and professionally; proficiency in German, Dutch, Spanish, or Italian is helpful.
* May require up to 30 % travel, domestic and/or international.
* Requires the ability, through our flexible work policy, to work on‑site a minimum of three days each week, with the option for two remote workdays each week.
#J-18808-Ljbffr