Role: We are looking for an Onsite IT Technician with experience in Desktop / End-user Support within enterprise environment, preferably multinational companies.You are directly onsite with our customers and working on incoming tickets of your users:Setting up PC workplacesInstallations, migrations and rolloutsUser administration via Active DirectoryUser support with MS Office, Windows and other software issuesdeal with stock / asset managementprovide support on meeting room / conferencing roomprovide smart hand support for Server and network devicesYou are exiting your users with creative solutions and a service-orientated approach.Location: Rome (South Rome) - fully onsiteEmployment contract: 1-year fixed-term (possibility of conversion into a permanent)Requirements:2 years of IT experience in enduser support within corporationsExperience in OS, Apps and H/W installation and troubleshooting depending on project productsFamiliarity with ticketing systemGood English and fluent Italian languagesExcellent time management skillAbility to build relationshipsBenefits:Buddy programInternal career development programInternational job opportunitiesOnboarding programTicket Restaurant (Edenred, Sodexo, UP)/ Meal VoucherBe part of Us:Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.