Engineering Operations Technician, DCC Communities
Job ID: 3161330 | Amazon Data Services, Inc.
Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission‐critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime.
Engineering Technicians are Amazon's front line in hands‐on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot Data Center Operation's Mission Critical Facilities, which include stand‐by diesel generators and related fuel systems, as well as three‐phase electrical systems such as switch gear, UPSs, PDUs, wet cell batteries, CRAC, centrifugal chillers, cooling towers, air handlers, pumps, and motors.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running.
Key Job Responsibilities
Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
Assist in troubleshooting of facility and rack‐level events within internal Service Level Agreements (SLA)
Perform rack installs and rack decommissioning within internal SLA
Perform preventive maintenance, troubleshooting, root‐cause analysis, and repair of electrical and mechanical equipment
Technical writing to support change management program
Monitor daily work requests and manage to resolution, and execute projects from conception to completion
On‐site support of contractors, sub‐contractors and vendors, ensuring all work performed is in accordance with established practices, procedures & local legislation
Work schedule changes depending on specific site needs; shifts can be up to 12 hours and may rotate on a predefined schedule; some locations have on‐call rotations
Role may support more than one location/site
Physical Requirements
Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: lift and/or move up to 39 lb independently; group lifts for 40 + lb; perform construction tasks while on a ladder; walk, use hands and fingers, handle, reach, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders; grasp, carry, push and pull objects; work in an environment requiring ear protection
Essential Requirements
Ability to travel to or commute between data center locations as needed
Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
Basic Qualifications
2+ years of Microsoft Office products and applications experience
2+ years of electrical and mechanical experience
Ability to work on a flexible schedule including days, nights, and/or weekends
Preferred Qualifications
4+ years of data center engineering experience
Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
Experience in data center engineering
Experience with reading and writing procedures, technical documents, and engineering drawings
Amazon is an equal‐opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
NOTE: Amazon does not sponsor for immigration, including for H‐1B, TN, and other non‐immigrant visas, for this role.
NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. We value work–life harmony and strive for flexibility in our working culture.
The base salary range for this position is listed below. Your Amazon package will include sign‐on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave.
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