MISSION
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We are looking for a new Client Advisor to join the team part‑time during a 1‑year fixed term contract. Reporting to the Store Manager, the Client Advisor will sell and build customer loyalty. A Client Advisor’s responsibilities include:
CUSTOMER RELATIONS
The Client Advisor’s mission is to invite customers to explore the world of AMI and to offer a unique shopping experience:
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* Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood.
* Understands customer needs and proposes a relevant selection of products while encouraging cross selling.
* Assists customers during fittings and accommodates any alterations when needed.
* Embraces a customer loyalty culture, builds strong and long‑term relationships with clients.
* Introduces new customers to the brand.
STOCK
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* Follows‑up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.)
VISUAL MERCHANDISING
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* Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises, etc.
* Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations.
QUALIFICATIONS
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* You have two years of experience in high‑end ready‑to‑wear sales and are familiar with sales techniques.
* You are cheerful, dynamic, involved, and have excellent interpersonal skills.
* You enjoy working as part of a team and are results‑oriented.
* You have a strong sense of customer service and enjoy meeting customer needs.
* You have a strong sense of fashion and a good understanding of the industry and its trends.
* Fluency in English is essential, and another language is a real asset. xjrgpwk
* Part Time 20h/week
* Start date: June 2026 – Location: Rinascente Milano
* In accordance with regulations, all our positions are open to the recruitment of people with disabilities.
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