Program Administrative Support, NAST ACES Job ID: 3165889 | Amazon.com Services LLCTransportation Operations Management (TOM) ACES "Amazon Customer Excellence System" is seeking a highly skilled and motivated Program Administrator to assist in supporting ACES teams with project alignment, tracking and deep dives. This is an exciting opportunity to join an established team within TOM ACES and drive standardization of workflows within TOM and Amazon Transportation Service (ATS). We are looking for people who are able to work autonomously in an ambiguous environment that are passionate about data and writing. The ACES Program Administrator will drive alignment across all transportation stakeholder groups connecting to TOM. The right candidate will deep dive complex problems, is passionate about creation of and standardization of processes and ensuring accuracy of data and reporting. The candidate should also have strong analytical skills and a proven track record of being able to successfully identify a solution, prepare a plan and work with stakeholders to execute it with strong results.Key job responsibilities Managing the successful completion of key deliverables throughout project life cycle for ACESConsistently reviewing existing projects to identify gaps, streamline and improve resultsMonitor and track intake reporting to communicate tasks to internal and external stakeholdersManage multiple work streams simultaneously across both internal and external stakeholder groupsIdentify key stakeholder dependencies and create value propositions to drive engagement, alignment and on-time completion of tasksBasic Qualifications Experience in logisticsExperience with Microsoft Office products and applicationsExperience using managed ML/AI solutionsExperience in data analysis and reportingPreferred Qualifications Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits .USA, AZ, Tempe - 20.00 - 29.00 USD hourlyPosted: January 20, 2026 (Updated 7 days ago)Posted: January 5, 2026 (Updated 10 days ago)Posted: November 27, 2025 (Updated about 2 months ago)Posted: November 27, 2025 (Updated 2 months ago)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
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