Ph3Principal PM Business Ops, (12 month FTC), AWS Global Data Centers /h3 pAmazon Data Services Ireland Limited - A65 /p pWe're a company of pioneers. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. For today's pioneers, that's exactly why there's no place on Earth they'd rather build than Amazon. /p pThe Global Data Center Operations (GDCO) organization is the foundation of AWS infrastructure, powering the cloud services that millions of customers rely on every day. Our People Experience and Technology (PXT) team partners with GDCO leadership to build exceptional organizations, develop talent, and drive strategic people initiatives that enable our business to scale globally. /p pWe are seeking a Principal Program Manager, Business Operations to serve as a strategic partner to GDCO leadership, driving critical people initiatives and operational excellence across our global data center network. This is a fixed-term 12-month contract position that will play a pivotal role in shaping the future of our organization during a period of significant growth and transformation. /p pAs Principal Program Manager, you will serve as the primary liaison between GDCO business leaders and PXT stakeholders, orchestrating complex people programs and strategic initiatives across our geographically dispersed organization spanning AMER, EURI, and APMEA regions. You will own the rhythm of business for people-related mechanisms and drive data-informed decision making to strengthen our organization and enhance the employee experience. /p pIn this role, you will demonstrate many of the Amazon Leadership Principles, including Ownership, Dive Deep, Earn Trust, Think Big, Deliver Results, Learn and Be Curious, Have Backbone; Disagree and Commit, and Invent and Simplify. You will integrate the Human Resources Mission to \"build a workplace for Amazonians to invent on behalf of customers\" by driving people initiatives that enable GDCO to attract, develop, and retain world-class talent while scaling to meet the demands of our rapidly growing business. /p h3Responsibilities /h3 h3Strategic Partnership Stakeholder Management /h3 ul liOwn, manage, and drive the relationship and deliverables with GDCO business and PXT stakeholders around people initiatives and strategic projects /li liServe as a trusted advisor to senior leadership on organizational health, talent strategy, and people-related business decisions /li liBuild and maintain strong partnerships across global and regional teams to ensure alignment and execution excellence /li /ul h3Rhythm of Business Leadership /h3 ul liLead and facilitate critical HRD rhythm of business mechanisms including 2x2s, People MBR (Monthly Business Reviews), Goal Reviews, and Team Summits /li liDesign and optimize meeting cadences to drive accountability, transparency, and strategic decision-making /li liEnsure consistent communication and alignment across all organizational levels /li /ul h3Talent Management Organizational Development /h3 ul liOwn talent inspection rhythms, including Q1/Q3 talent reviews globally, ensuring robust succession planning and development strategies /li liDrive initiatives to strengthen organizational effectiveness, including job family reviews, span of control optimization, and organizational design improvements /li liPartner with leadership to identify high-potential talent and create development pathways /li /ul h3Data-Driven Insights Reporting /h3 ul liDive deep into reporting and inspection leveraging employee sentiment data, organizational health metrics, and other relevant PXT reports and anecdotal data /li liDrive prioritization of people initiatives by working backwards from defined outcomes and business objectives /li liCreate compelling narratives from data to influence leadership decisions and resource allocation /li /ul h3Strategic Project Delivery /h3 ul liWork across global and regional teams to initiate and drive delivery of key strategic projects as they evolve /li liLead global change management initiatives /li liEnsure change initiatives are executed with empathy, transparency, and minimal disruption to business operations /li /ul h3Global Standardization Harmonization /h3 ul liServe as a conduit role standardizing processes and programs across regionally dispersed organizations (EURI, APMEA, AMER) /li liDrive consistency in people practices while respecting regional nuances, such as On Call Pay structures, benefits programs, and compliance requirements /li liIdentify opportunities to scale best practices and eliminate redundancies across regions /li /ul h3Program Innovation Continuous Improvement /h3 ul liIdentify gaps in current people programs and develop scalable solutions to address organizational needs /li liResearch and recommend new tools, methodologies, and approaches to enhance program effectiveness /li liBuild out program milestones and supporting documentation to set internal and external stakeholders up for success /li /ul h3Basic Qualifications /h3 ul liExperience as an HR specialist, HR generalist (e.g., HR Business Partner or HR Partner), HR manager, or in HR program roles /li liExperience leading cross-functional projects and managing large, complicated programs /li liExperience in analyzing data to drive decisions /li liExperience communicating and presenting to senior leadership /li liBachelor's degree or equivalent in Human Resources Management, Business Administration, or a related field /li liExperience delivering against a large organization's long-term strategy and goals /li /ul h3Preferred Qualifications /h3 ul liMaster's degree or above in Human Resources Management, Business Administration or a related field /li liExperience in talent management, organizational network analysis, and organizational design and development /li liExperience working in a matrixed environment, influencing strategy, and achieving goals by working across the organization /li liExperience analyzing HR metrics and using data insights to drive business decisions /li liExperience leading and transforming highly effective organizations /li liExperience building scalable programs and repeatable scalable processes, levering various tools and methods to create scale and efficiency /li liExperience in technology or infrastructure operations environments /li liDemonstrated ability to work strategically while diving deep to ensure high-quality execution /li /ul pPlease consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates. /p pAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. /p /p #J-18808-Ljbffr