About usKIWI is not just a company, it's a revolution. Since 2019, we have been passionately committed to creating innovative solutions that improve people's lives, helping as many smokers as possible quit smoking. With our headquarters in Croatia and a rapidly expanding international presence, our goal is to become the reference brand in Europe and a global benchmark in the e-cigarette industry.Our products combine cutting-edge design, innovative technology and a strong commitment to sustainability, proving that changing the world is possible, one step at a time.KIWI is looking for a Product Manager to join its international team.The roleWe're looking for a Senior AI Engineer to help us build and maintain our internal AI stack. Hands-on role with direct exposure to the tech lead: wide operational autonomy, but architectural and stack decisions are discussed and approved before go-live. You'll work closely with whoever drives the technical roadmap, not in isolation.Domains you'll work on- Italian-language audio/voice AI pipelines on on-prem infrastructure (privacy by design)- Autonomous LLM agent orchestration with cost, turn, and human-in-the-loop guardrails- OCR and classification on domain-specific documents- AI integration with the company's ERP and e-commerce platforms- UI development from existing designs, accelerated with AI toolingCore technologies- Python 3.11+, async ecosystem, testing, structured logging- PHP at operational level, for working on existing e-commerce platforms- Applied LLMs: Anthropic Claude (SDK and headless mode), Ollama, local runtimes on Apple Silicon, Whisper- Agent tooling: design and implementation of custom MCP servers, resumable LLM session orchestration, integration with internal tools- Italian NLP: spaCy, Italian-specific sentiment and topic models, multilingual embeddings- Frontend: modern HTML/CSS/JS- On-prem deploy on macOS, secure remote access- Agentic Git workflow: parallel worktrees, issue-driven, PRs with mandatory human reviewCandidate profileMust Have- 4–6 years in AI/ML engineering or senior Python backend with recent LLM-in-production experience- At least one NLP/AI pipeline shipped to production (not just prototypes)- You've written at least one custom MCP server and can justify tool design, schema, and error-handling choices- Comfortable with Anthropic/OpenAI APIs at tool-use and cost-management level- Operational PHP (debug, maintenance, small developments on existing codebases)- Italian native or C1; fluent technical English- Collaborative approach: able to discuss and justify technical choices, accept reviews and scope revisionsNice to Have- You've shipped local LLM runtimes (Ollama, MLX, vLLM) and know where they break- Experience with ERP platforms (Odoo or similar), even just on the integration side- Experience with Magento or PHP-based e-commerce platforms- Ability to read Figma designs and translate them into frontend code; use of Figma MCP or AI-assisted design-to-code workflows- You've designed autonomous agents with guardrails (cost cap, turn cap, human escalation)Engagement & compensation- Italian VAT (P.IVA).- Monthly retainer €5,500–6,500 + VAT (equivalent to €60–70k gross salary)- Continuous consulting contract, annual renewal, 25 non-billed days/year by agreement- Hardware providedWork modeFull-time. On-site at Buje, Croatia required for the first 4–6 months (technical onboarding and shadowing). After this period, work mode will be defined by HR based on performance and operational needs.