Join Starhotels and become part of the Event Team as Event Assistant at our _Hotel President _in the heart of _Genoa_. Don’t miss the chance to be the key point of contact for our Guests especially when they are staying for their meetings and events. Your mission? Elevate their experience from ordinary to extraordinary, providing them with an exceptional service and creating unforgettable moments that will persist long after they leave. Your responsibilities include: - Supporting in the organizational part before the event.
- Ensuring high levels of cleanliness and maintenance of all conference spaces and breakout areas.
- Overseeing every moment of the event.
- Ensuring the satisfaction of our guests is always at the top.
- Taking care of post-event guaranteeing that our guests are leaving with a smile.
- Issuing the bill and making sure the payment enters correctly. Exceed expectations revealing: - A unique personality and a true passion for hospitality and events.
- Previous and proven experience in the role.
- Familiarity with Opera PMS for efficient operations.
- Excellent communication skills.
- Ability to anticipate and resolve challenges and complaint resolution finesse.
- A commitment to delivering a high level of customer service.
- Impeccable grooming standards.
- Versatility in handling various work scenarios.
- Enthusiasm when being assigned to both individual and team-oriented tasks. Embrace global diversity by speaking: - Italian - fluently
- English - fluently
- Additional languages are a plus. Unlock a world of benefits including: - Stylish uniforms with complimentary laundering.
- Exclusive discounted stays within the group.
- Discounts on both local and online businesses.
- Ticket Restaurants for delightful dining.
- Performer Management Program. Embrace growth with: - Exceptional career advancement opportunities.
- An attractive compensation package based on your experience.
- The chance to be a part of an ambitious, caring organization. Join us to shape your outstanding career!