Ph3Experteer Overview /h3pIn this ICQA Operations Manager role, you will own inventory control, quality assurance, and problem-solving within a fast-paced fulfilment centre. You will lead and develop a team of Area Managers and hourly staff, partnering with Operations to enforce policies, safety, and accuracy. Your work will drive defect reduction, inventory integrity, and timely, customer-focused fulfillment. The position sits at the heart of Amazon’s logistics network, offering impact through process discipline and data-driven improvements. You’ll lead cross-functional collaboration to scale safe, efficient operations that meet customer obsession. /ph3Retribuzione / Benefits /h3ulliLead and supervise ICQA Area Managers and hourly Associates in inventory control and quality assurance. /liliPartner with Operations to establish and follow policies and procedures. /liliEnsure compliance with safety programs and SOX regulations. /liliAnalyze inventory defects and data to define action plans that improve quality. /liliPlan short- and mid-term labor, forecasting, staffing, and schedules. /liliAssist in interviewing and training FC Area Managers. /liliMaintain process discipline across shifts and departments. /liliReview KPIs and perform quality analysis affecting inventory integrity. /liliCollaborate with department managers on projects and system enhancements. /liliWork with Loss Prevention to adhere to policies; support communication of policies to leadership. /liliSupport hiring processes for managers. /li /ulh3Responsabilità /h3ulliBachelor’s Degree from an accredited university or equivalent qualification /liliStrong time management and data organization skills /liliProven ability to influence across levels of seniority /liliAbility to operate 24/7 including holidays /liliResilient problem solver, able to multitask in a complex environment /liliCommitment to employee development and high motivation /liliPrevious supervisory experience in distribution or manufacturing /liliExcellent verbal and written communications in local language and English /li /ulh3Requisiti fondamentali /h3ullisign on payment /lilirestricted stock unit scheme (RSU) /lilistatutory benefits /lilicompany supplementary benefits /lilisalary base with potential higher level/salary /lilisupport under collective agreement /li /ul /p #J-18808-Ljbffr