PbPartner Operations Lead IT / ES, Amazon PARP /b /ppJoin to apply for the Partner Operations Lead IT / ES, Amazon PARP role at Amazon. /ppbDescription /b /ppAmazon Pickup and Return (PARP) is growing, creating a world-class delivery experience for customers through alternative delivery options such as lockers and pickup points. If you are passionate about delivery operations and proactive in finding ways to serve customers, we want your help. /ppThe Partner Operations Lead - ITES PARP will lead a team of 6 Sales Operations Managers across Italy and Spain, managing the Amazon Locker fleet, including installation, maintenance, sourcing, supplier management, and process improvements. The role requires building strong relationships with internal and external partners, analyzing data to improve products and processes, and interacting frequently with senior leadership at Amazon and partner companies. /ppbKey responsibilities include: /b /polliLeading and coaching a team of 6 Sales Operations Managers /liliManaging installation and maintenance of Amazon PARP products /liliDriving process improvement projects /liliMonitoring service provider performance and escalating issues /liliControlling OPEX and CAPEX, and reducing costs /liliEnhancing customer experience and hardware uptime /liliLeading strategic projects, including new product launches and geographic expansion /liliPartnering with global teams to innovate and develop best practices /liliDeveloping materials for service providers and partners /liliReporting KPIs and project updates to senior leadership /liliLeading contract negotiations with service providers /liliFostering an adaptable and receptive environment for change /li /olpbBasic qualifications: /b /pulliMaster’s degree in engineering, operations management, or related field /liliAt least 5 years of experience in operations /lili1-2 years of leading an operations team, including reporting and coaching /liliExperience managing external suppliers and high-level negotiations /liliAbility to handle multiple priorities in ambiguous environments /liliStrong influencing skills across all levels /liliHighly tech-literate, quick to learn new systems /liliFluency in English and Italian OR Spanish /li /ulpbPreferred qualifications: /b /pulliExperience in high-growth tech companies /liliBackground in finance, business management, or sales operations /liliKnowledge of SQL and advanced Excel skills /liliSix Sigma or Lean certification /liliFluency in Italian and Spanish /li /ulpAmazon is an equal opportunity employer committed to diversity. We value your experience and skills and prioritize your privacy and data security. If you need workplace accommodations, please visit our support page for more information. /p #J-18808-Ljbffr