Situated in the heart of Tuscany, Relais Borgo Santo Pietro is a luxury five-star boutique hotel and spa, featuring 22 individually styled rooms and suites, a Michelin-starred restaurant and an elegant Trattoria, a holistic spa, an onsite cooking school, a natural skincare laboratory, an organic farm, and 13 acres of landscaped gardens.
We are seeking a Recruiting & Learning Coordinator ready to embrace this opportunity in a unique, inspiring, and passion-driven environment. This role manages recruitment activities for a wide variety of positions and coordinates learning and development initiatives across the property. The ideal candidate is detail-oriented, proactive, and genuinely passionate about people and growth, ensuring that every team member receives an excellent experience.
Key Responsibilities
Recruiting & Talent Acquisition
* Support the end-to-end recruitment process, including job postings, CV screening, interview scheduling, and candidate communication.
* Collaborate with department heads (Front Office, F&B, Spa, Garden, Farm, Housekeeping, etc.) to understand staffing needs and job requirements.
* Maintain and update the database and ensure accurate documentation.
* Manage candidate pipelines and ensure a smooth, professional, and high-touch candidate experience that reflects the brand.
* Coordinate seasonal recruitment campaigns and participate in hospitality job fairs and recruitment events.
* Support onboarding processes to ensure a warm, organized, and effective welcome for new employees.
Learning & Development
* Coordinate internal training programs and skill-development sessions across departments.
* Manage logistics, materials, calendars, attendance, and follow-up for all learning initiatives.
* Ensure that training pathways are aligned with company standards of excellence and luxury hospitality service.
* Monitor completion, collect feedback, and track training effectiveness.
HR Support & Administration
* Prepare and maintain reports on recruitment metrics, training participation, and HR KPIs.
* Assist in broader HR projects aimed at enhancing employee experience and engagement.
* Ensure compliance with internal policies and employment regulations.
Qualifications
* Bachelor's degree in Human Resources, Psychology, Hospitality, Business Administration, or a related field.
* Previous experience in recruitment or HR coordination; experience in luxury hospitality is a strong advantage.
* Excellent organizational skills and strong attention to detail.
* Outstanding interpersonal and communication abilities.
* Ability to manage multiple priorities in a dynamic, fast-paced environment.
* Fluency in English and Italian.