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Ph3Job Purpose /h3pWe are looking for someone that will support both the sales and the stock management. From one side we are looking for someone that can work as "brand ambassador", able to convey the Brand's philosophy and values. As such, the candidate will be responsible to maximize the sales performance by fostering the relationship with the customers and developing their Brand loyalty, providing a unique experience in our store and guiding the client into our world. From the other side the candidate will be responsible of stock management in terms of KPIs, Corporate guidelines and procedures. He/She will have to facilitate the selling process through an impeccable stock maintenance and to be responsible of minimizing the stock losses. He/She will ensure the implementation of guidelines received from the Store Operations Department and Store Manager. /ph3Responsibilities /h3ulliWelcome and serve the customer providing an excellent in-store experience at all times. /liliMaintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools. /liliBe proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs. /liliEnsure to be up-to-date knowing fashion trends and competitors. /liliProve Brand and product knowledge. /liliDeal effectively with customer complaints by liaising with the line manager when necessary. /liliEnsure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures. /liliContribute to ensure a high level of security and be attentive to prevent product thefts. /liliEnsure the safety of the products and the valuable material in the warehouse during the whole handling process. /liliEnsure to properly manage the daily goods receipt, to arrange the merchandise following the Corporate procedures and prepare the product to be taken on the sales floor and special areas. /liliOrganize, manage and perform the products' counting and the stock-takes. /liliAssure the right product flow tracking through SAP system. /liliManage the product flow during Repairs. /liliManage the stockroom activities related to Markdown. /liliGuarantee the returns, shop-to-shop transfers, and e-commerce delivery following the corporate guidelines and deadlines. /li /ulh3Knowledge and Skills /h3ulliFluent spoken English expected. Other languages desirable. /liliHigh affinity for luxury products. /liliHigh sense of responsibility. /liliBeing able to work in team as well as alone. /liliOrganized and detail oriented. /liliMature and assertive. /liliBusiness/Retail Management degree or equivalent is a plus. /liliInterest in luxury/fashion, art and design. /li /ulh3Equal Opportunity Statement /h3pPrada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all. /p /p #J-18808-Ljbffr
