Ph3Overview /h3pLead Fulfillment Associates support Amazon operations by driving team performance, process improvement, and safe, accurate fulfillment center operations. The role combines training, process assistance, and dock or shipping operations to maintain productivity and quality. /ph3Responsibilities /h3ulliTrain, coach, and motivate associates to achieve daily KPIs and maintain a safe work environment. /liliLead process and safety initiatives, including standard work implementation and continuous improvement activities. /liliPerform production duties as required: pick/pack orders, receive/stow product, and unload/load trucks. /liliCommunicate instructions, maintain work area cleanliness, and enforce safety and quality standards. /liliServe as a liaison between corporate and fulfillment center teams for ticket resolution and escalation of operational issues. /li /ulh3Role Types (examples) /h3ulliISS Representative – Facilitate resolution of retail ticket items and manage corporate request tickets. /liliProcess Assistant – Allocate labor, lead meetings, assign duties, and communicate with suppliers. /liliDock Clerk – Manage inbound flow, coordinate carriers, and lead dock personnel. /liliReceiving Clerk – Schedule inbound deliveries, manage carrier communication, and train backup clerks. /liliShipping Clerk – Coordinate shipment companies, track packages, and coordinate trailers. /liliNon-Inventory Receive Clerk – Administer flow of non‑inventory goods, research missing shipments, and operate PIT equipment. /liliRegulated Waste Coordinator – Lead waste program compliance and execute regulated waste procedures. /liliAmazon Robotics Quarterback – Monitor floor health, dispatch safe work, and coordinate real‑time data. /liliFloor Health Monitor – Perform tasks on Amazon Robotics floor, troubleshoot issues, and assist associates. /liliData Analyst – Provide data support for ACES initiatives, root‑cause investigation, and SoX compliance. /li /ulh3Qualifications /h3ulliHigh school diploma or equivalent. /lili1+ year of experience using Microsoft Office applications. /liliAbility to lift up to 49 pounds, stand/walk during shifts up to 12 hours, and frequently push, pull, squat, bend, and reach. /liliWork 40 hours/week with overtime as required. /liliWork a flexible schedule/shift/area, including weekends, nights, holidays. /liliAge 18 or older. /li /ulh3Preferred Qualifications /h3ulliAssociate’s or Bachelor’s degree. /lili1+ year of leadership experience directly managing others. /lili1+ year working in manufacturing, distribution, warehousing, or large retail environment. /liliExperience with performance metrics and lean process improvement. /liliExcellent written and verbal communication and interpersonal skills to coach, train, and assist team members. /li /ulh3Equal Opportunity Employer /h3pAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. /p /p #J-18808-Ljbffr