Company DescriptionRalph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.Position Overview
Embrace the RL Way and drive positive behaviours around the cultural focus areasDeliver the business initiatives to support the brand business vision and increase productivityLead & develop the team to deliver the RL Selling CultureExecute the Brand Presentation guidelines to further enhance the RL Selling Culture
Essential Duties & ResponsibilitiesKey responsibilities
Exceed sales and profitability targetsDeliver sales and profitability through key metrics: sales, conversion & unit per transactionDeploy resource to match skill/experience & customer requirementsAdopt tools & processes to improve employee efficiency & increase productivityUnderstand and support budgetary requirements to increase the store profitabilityManage & maintain a safe working environment for customers and employeesMaintain compliance of all company policy & procedures including health and safety and employment legislationPartner with the operations manager and implement action plans to minimize shrink and improve store compliance LeadershipManage and inspire the team to deliver results by driving the RL Selling CultureCommunicate, engage and energize the team to maximize performance service metrics e.g. employee survey, forsee resultsHire, coach and develop a high performing team to deliver outstanding resultsManage talent talks and appraisals and provide regular constructive feedbackRecognize and reward great service and performanceManage teams adherence to the brand dress & grooming standards to ensure representation as brand ambassadors RL Selling CultureLead by example and coach the team to deliver the RL Selling Culture model to an exceptional level.Deliver Brilliant Briefings that focus on the RL Selling CultureCreate a customer first culture within all store activitiesObserve, coach and share product knowledge coach selling skills to drive key metrics: sales, conversion and units per transactionOptimize opportunities to increase sales, customer data capture & increase customer loyalty Brand presentations and Operational EfficiencyDeliver brand visual proposition guidelines are executed to an exceptional levelInfluence the visual presentation strategy through commercial thinkingBuild brand understanding coaching team with visual mechanizing skillsProvide feedback & ideas to influence product presentation & product ranging to increase salesEnsure 100% retail standards are consistently maintainedDemonstrate a good understanding of product seasonality, concepts, key volume lines to support the commercial actions & drive sales.
Experience, Skills & Knowledge
Work autonomously and give proactive guidance to team in a fast paced and dynamic environmentLead and empower the team to put the consumer at the heart of what they doConsistently demonstrates the RL Way and Cultural Focus Area'sExcellent sales skills (actively engage with customers to promote sales and offer best in class shopping experience)Coach and lead team to provide exceptional performanceAble to prioritize work load, meet tight deadlines and specified standardsExcellent organizational, planning and time management skillsAbility to manage and implement changeExcellent communication skills and the ability to engage, motivate and influence direct team and othersCommitment to their own continuous development and supporting othersRequired language: English + local languageComputer skills: MS Office
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