PThis position is based on a Cruise Ship. /ppbEducation and Experience Requirements /b /pulliCompleted medical education and hold a medical degree from a recognized college or university. /liliHold a current valid medical license. /liliBoard certification or similar international certification in Plastic Surgery or Dermatology preferred but not required. /liliComfortable with giving presentations / speaking in front of large groups. /liliFluency in English. /liliStrong interpersonal skills. /li /ulpuReports to : /u Spa Manager /ppbJob Summary /b /ppThe Medi-Spa Physician administers cosmetic medical procedures to onboard guests. They must possess the clinical knowledge to administer these procedures safely and effectively and be able to explain accurately all aspects of the products and services to the guests. They must have excellent communication skills and be able to provide aesthetic medical solutions, safely and effectively, to address the concerns of onboard guests. The Medi-Spa Physicians are expected to work with The Medi-Spa Sales Consultant, who will assist them with the sales, marketing, and promotional aspects of the position. The Medi-Spa Sales Consultant will also translate for the Medi-Spa Physicians if necessary. The Medi-Spa Physicians are expected to gain knowledge of the spa services and products in an effort to cross-promote these services to guests. The Medi-Spa Physician will review and give final approval for all service / treatment plans organized and booked by the Medi-Spa Sales Consultant. /ppbPosition Requirements /b /pliPossess the ability to work without direct supervision and actively promote the services to the guests. /liliWork closely with the Medi-Spa Sales Consultant. /liliMust have enthusiasm and possess excellent customer service skills. /liliMust be able to give an effective presentation as it relates to medi-spa services. /liliEnjoy working with people and possess a friendly and outgoing personality. /liliExcellent communication and listening skills. /liliBasic computer knowledge. /liliMust be a team player. /lipbDuties and Responsibilities /b /pliBe on time for work, prompt for each appointment. /liliProvide consistent professional medi-spa services and treatments in accordance with OneSpaWorld’s medi-spa protocols. /liliConduct patient follow-up as required. /liliBe flexible with scheduling, supporting the needs of the spa and guest. /liliProperly care for equipment and use proper amounts of product / supplies to assist with cost control. /liliFollow service pricing policy set by OneSpaWorld. /liliPrior to all services, complete with the guest the Medical Record which must be stored at the completion of each cruise in the Spa Manager’s office or designated place within the spa facilities for a period of 2 years. (3 years on Cunard and PO). /liliCross-promote other spa services. /liliUphold the standards of sanitation and sterilization as directed by ship and company policy and procedure. /liliProperly clean and restock the medi-spa treatment room as required. /liliManage medical product and supply inventory. /liliCommunicate to management any and all occurrences involving staff or guests in the spa that require attention. /liliHandle guests’ questions and concerns professionally and courteously. /liliProvide accurate, appropriate, and immediate responses to all requests by guests. /liliMaintain a positive attitude and contribute toward a quality work environment. /liliRegularly attend, participate in, and support training and staff meetings for the spa. /liliAssist in all areas of spa operation as requested by management. /liliTrain new spa staff in medi-spa services / cross-promotion skills – follow up must be carried out to ensure staff are confident with services and promotions. /liliFollow Medi-Spa Operations Policies. /liliEmail report daily and inventory report with every end of cruise report. /lipbGeneral Guidelines /b /pliFor all guests, doctors must review the guest consultation information with them prior to the service. /liliAll guests receiving treatments (including complimentary treatments) must complete the required consent forms. Doctors are required to complete a medical record for each guest. /liliAt the conclusion of the treatment, review Aftercare Instructions with the guest and provide them with a copy. /liliConclude by thanking the guest for the opportunity to take care of them. Schedule a follow-up appointment and assist them with scheduling at the front desk. /liliClean your room and set up for your next guest. /liliDo not stand around the front desk between services. /lipbEnd of Day Checklist /b /pliDispose of open unused needles. /liliDispose of Bio-Hazard bag if full. /liliTake Sharps Container to Medical facility if full. /liliSterilize table and countertops. /liliFill out inventory control form. /liliLock product storage cabinets. /liliLock treatment room. /liliEmail daily revenue report to shore side team. /lipbService Booking Policy /b /ppA clean, non-intimidating, state-of-the-art and stress-free environment is not only what we strive to offer our guests, it is the goal for our staff as well. A critical element to the success of our spa is our ability to work together as a team. If we are unable to work seamlessly together, our guests will be the first to notice. It will not only hurt the business of our spa but will affect your individual success in this industry. Following are some policies that we have put in place to help us avoid unnecessary contention : /pliMedi-Spa Physicians may only be booked for services for which they are qualified to administer. /liliIn some cases, it is impossible to fairly book services if you are not qualified to perform all services. /liliMedi-Spa Physicians are not allowed to refuse or trade services that they are certified to perform. Guest requests cannot be moved or changed without the Spa Manager’s approval. /liliAll staff members are required to perform general duties during their scheduled hours, as directed by the manager onboard. General duties may include, but are not limited to, promotional duties, port cleaning, staff meetings, training, and stock inventory. Please be guided by your Spa Manager’s instructions. /lipbGuidelines for Protection and Sanitization (known as ‘GPS’) /b /pliBe familiar with OneSpaWorld’s ‘GPS’ to safety. /liliUnderstand and practice the required self-screening procedures. /liliUnderstand and follow the agreed-upon procedures for symptomatic guests or employees. /liliUnderstand and adhere to staff and guest Physical Distancing Policy. /liliUnderstand and adhere to Staff Personal Hygiene Policy. /liliUnderstand and adhere to the Hand Washing Policy. /liliArrive at the spa between five and ten minutes prior to assigned shift start time. /liliUnderstand proper use and disposal of Personal Protective Equipment (PPE) for the modality and for handling soiled linen, waste, and chemicals. /liliBe familiar with the approved disinfecting products available at the spa location including proper use, contact time, disinfection methods, and proper storage and handling procedures. /liliUnderstand and adhere to the Treatment Room Preparation requirements. /liliUnderstand and adhere to the Sanitation Policy for the applicable modality and services performed. /liliUnderstand and adhere to the Sanitation Policy for the applicable spa area. /liliUnderstand the Sanitation Log Policy and complete logs as required. /liliUnderstand and adhere to the Retail Product Handling and Transferring Procedure. /liliUnderstand and adhere to the Product Sampling Procedure. /lipJ-18808-Ljbffr /p #J-18808-Ljbffr