Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs.
QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.
The Opportunity
We are currently looking for a Talent Coordinator to join us in Brugherio (MB) - full time maternity cover.
You will report to our Talent Manager - Presenters & Guests and you will be responsible to work across our business with key stakeholders ensuring that we have correct and up to date Guest availability based on the needs of the Programme schedules across our TV and social platforms.
You will act as the main contact for any scheduling queries and be responsible for ensuring each Guest Presenter has all the necessary information prior to their appearances. You'll also ensure they are correctly logged into our internal systems, keeping the business and support teams informed of their arrival to efficiently allocate necessary space and resources.
Who We Are
QVC empowers shoppers with knowledge and shares insights in a lively, engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty and electronics – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. Worldwide, QVC reaches more than 200 million homes via our 15 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages. In 2023, QVC International served more than 4 million customers and has more than 6500 team members in the U.K., Germany, Japan, Italy, Poland and China..
Your Impact
Reporting to the Talent Manager you will:
* Ensure we have all blackout dates from guests and brands enabling the Programming team to effectively build exciting schedules for all TV and social platforms.
* Ensure all Guests and Brand ambassadors are correctly booked and have all the information that will allow them to perform to the standards QVC expect in every live or pre-recorded production.
* Ensure programme schedules and pal sheets are up to date each day and the internal business has all correct and up to date contact details.
* Be responsible for scouting new talent, screening applications & Casting.
* Manage contract negotiation.
* Ensure that all Guests appearing on QVC Italy receive up to date briefings for their shows and are aware of QVC on-air appearance guidelines.
* Work closely with the talent team to schedule new guests in for the audition and seminar days.
* Participate to Guest audition.
* Provide performance data to the Talent team on individual guest performance on a monthly basis.
* Sign off on all guest invoices to ensure that the correct dates have been submitted for payment via QVC or the relevant brands.
* Ensure the Italian Guest database is up to date and accurate at all times.
What you bring
To be successful in this role you will need to have:
* Strong knowledge of major Social Media platforms (Tiktok, Instagram, Facebook, Youtube, Twitch...).
* Scheduling and administrative experience in an office environment, ideally within Digital & Broadcasting environment.
* Awareness of scheduling software and its application is desirable.
* High level of organizational ability, able to juggle conflicting priorities and adapt to last minute changes.
* Excellent verbal and written communication and interpersonal skills, ability to think fast, influence and problem solve.
* Fluent with English & Italian (verbal and written)
* Computer literate with excellent working knowledge of Microsoft Word,Excel, Power Point & Access.
What we offer
At QVC we value talent and strive to create an engaging and caring working environment as we appreciate our team members’ hard work and dedication.
We offer an attractive compensation and benefit package as well as many exciting activities including but not limited to:
* Competitive salary.
* Hybrid work.
* Internal Cafè & Canteen service every day.
* Corporate benefits and wellness.
* Volunteering initiatives and activities funded by the company.
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If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you ’ ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, paid time off, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!
For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at WorkWithUs@qvcqrp.com for assistance. QVC UK is a Disability Confident employer and operates a Guaranteed Interview Scheme. For any UK based roles - if you’d like to be considered under this scheme, please indicate this on the application form.
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