At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.
Scorra verso il basso per una panoramica completa dei requisiti di questo lavoro. È la persona giusta per questa possibilità? As part of the Operations team, you’ll be responsible for managing relationships with bus partners, monitoring service performance, and coordinating new line setups. You’ll support quality, safety, and training initiatives, support operational excellence through data analysis and collaborate with cross-functional teams to share best practices. Please note this is a 1-year fixed-term contract position. About the Role
Build, develop, and continuously optimize strong and trusted partnerships with local operators Train, support, and coach drivers in accordance with international quality standards Adapt, maintain, and continuously improve service and quality standards to meet the specific needs of the Italian market Ensure a smooth, accurate, and efficient launch of new routes Monitor, manage, and improve customer NPS related to local bus partners Track operational performance and proactively identify and resolve quality issues Serve as the primary point of reference for quality and performance matters with local partners
About You
At least 1 year of relevant work experience within Operations, Transport, Logistics or similar field Excellent command of Italian and good proficiency in English Strong communication and negotiation skillsProven ability to effectively manage relationships with diverse stakeholders (business partners, bus drivers, station managers, and regional authorities) Solid analytical skills and data-driven mindset Flexibility combined with a hands‑on, proactive approach
* NB: Please submit your resume in English! What We Offer
Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year. Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life. Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members. Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills. Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.
At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path. xpavfwm As we continue to expand across the globe, you can make a real difference in how we work. If you’re ready to grow and lead your journey, Flix is the place for you! #J-18808-Ljbffr