PpAt Tangity, the global studio of the NTT DATA Design Network, we break down complexity to the human scale. We create tangible and intuitive solutions that have a positive impact on companies and society. As a design studio, our job doesn't stop once a product is launched, it continues until the idea succeeds out in the wild. We accompany businesses on their path of evolution or radical innovation, including testing, measurement, and optimization, while empowering their way of work. We help them look toward the future and imagine the long‑term impact their solutions will have on people, the planet and society. /p pTo do so, we focus on people's needs and desires and leverage all of NTT DATA's technology. /p pNTT DATA, Trusted Global Innovator, is among the world's leading players in IT services. With more than 150,000 professionals in more than 50 countries around the world, we are leaders and accelerators of digital transformation providing our clients with tailor‑made technological and innovative solutions. /p pNTT DATA's driving force is people, each with their own uniqueness, talent and attitudes. We have built a Smile Working Company where caring, listening to people, their well‑being and skill development are our priority. We have created work spaces that foster a sense of community and constructive exchange of experiences. /p pWe are looking for a talented bCRO Digital Analytics Expert /b for our design studio, keen to join a global design studio to humanise complexity and positively impact people's lives. /p h3What you’ll do /h3 pYou will help our clients explore new business opportunities in the following areas: /p ul liProduct Analytics /li liDigital Analytics /li liVoice of Customer /li liDigital Marketing /li /ul pYou will instill a digital analytics culture by measuring and optimizing the quality of the User Experience through quantitative tools in continuous collaboration with all external and internal stakeholders. /p pYou will manage the collection, analysis, and performance monitoring of digital properties (apps and websites) to identify the most relevant insights and contribute to improving conversion and User Experience. /p pbYou will be involved in the following activities: /b /p ul liDefinition of valuable strategies for proper website/apps/campaign measurement through an ad hoc tracking strategy. /li liCollaborate in defining the monitoring strategy and designing plans for tracking and measuring the success of services and products. /li liMonitor product KPIs through analytics tools to report on strategic trends and identify critical issues in achieving business objectives. /li liCollect user feedback with the aim of identifying areas for improvement to enrich product strategies. /li liCarry out quantitative user survey activities, including: 1) Collecting internal research objectives. 2) Analyzing the flows under the survey. 3) Defining the survey delivery strategy and data collection. 4) Defining research protocols. 5) Implementing and managing the delivery tools. /li liDesign and manage data visualization dashboards and provide easy access to data for the Design team and key stakeholders. /li liMeasuring, analysing and monitoring website performance trends. /li liCollection, design and formalisation of tracking requirements. /li liStructure and present analysis to management and stakeholders through actionable reporting and tracking. /li liCreation of customised user reporting through Adobe Workspaces Report. /li liManage a CRO roadmap to orchestrate A/B and multivariate tests to improve on‑site conversion rates. /li liCollaborate closely with marketing and IT teams. /li /ul h3Who we're looking for /h3 p2+ years of experience on complex Analytics projects on different platforms. /p pPrevious experience in setting up and managing digital analytics tools, such as Adobe Analytics, Google Analytics, MixPanel. /p pPrevious experience in user research, including quantitative methods (surveys, questionnaires) and qualitative methods (interviews, usability testing). /p pPreferred knowledge and use of Qualtrics / Medallia / Talkwalker / Sprinklr. /p pBasic knowledge of tag management platforms, such as Adobe Launch, Adobe Dynamic Tag Management, and Adobe Campaign. /p pCurrently valid certifications on Adobe Analytics Business Practitioner or Advanced Google Analytics. /p pExperience with user behaviour monitoring tools: heatmap, session recording, survey, etc. (e.g. Contentsquare or similar) and understanding web design basics (UX and UI). /p pProven experience in team collaboration. /p pAbility to relate both with Operational and C-level. /p h3What we offer /h3 pWe offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options. /p pYou can find more information about NTT DATA UK I here: NTT DATA UK I /p pWe are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a Disability Confident Committed Employer - we want to see every candidate performing at their best throughout the job application and interview process, if you require any reasonable adjustments during the recruitment process, please let us know and we look forward to hearing from you. /p h3How to apply /h3 pAfter you hit the button “Apply”, you will be redirected to NTT DATA's career portal. As we operate globally, please provide your resume in English. We do receive a lot of emails, so please apply only via the portal to make sure your application doesn't get lost. /p /p #J-18808-Ljbffr