At Kedrion, we believe that innovation and care must go hand in hand. Our mission is to enhance lives through our dedicated work in the field of rare and ultra-rare diseases.
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As a global leader with a passionate team of 5,200 employees, we collect and fractionate plasma to produce and distribute 38 vital medicines worldwide, establishing ourselves as the fifth largest player in the plasma-derived products sector.
Job Summary
We are looking for an IT Application Analist, SAP to provide support in the management and continuous improvement of local business applications. Working in synergy with the business and the Support & Service team, you will ensure alignment with global frameworks, handling requirements, testing, user training, and KPI monitoring to optimize operational efficiency.
What You'll Do
Support monitoring of business applications across the Group to ensure alignment with the Global framework, standards and requirements
Support implementation and roll‑out of projects within your area of competence, ensuring delivery on time and within budget
Support the lifecycle management of business applications (configuration, development, maintenance) to continuously improve business operations
Collect and analyze business requirements to assess enhancement requests and new software needs
Support business users in requirements/process documentation and in application testing activities
Propose solutions that meet business requirements while respecting guidelines, constraints and standards
Draft functional and technical documentation to ensure compliance with Company and Quality standards
Collaborate with the Support & Service team to solve business‑specific issues and contribute to department/company KPIs
Review KPIs related to application support (issues, volumes, usage, service levels, customer satisfaction) and identify improvement opportunities
Attend internal/external workshops and events to stay updated and propose innovative solutions
Deliver training to business users to ensure applications are properly used and run
Propose enhancements xlwpduy to improve team performance and introduce innovations in ways of working
Qualifications And Need‑to‑know
Degree in Computer Science, Engineering, Management Engineering or Economics
2-3 years of experience in the SAP area
Knowledge of SAP modules MM, WM and PP‑PI / QM (Logistics & Production)
Project Management experience
Good knowledge of English
Pharma industry experience is a plus
Strong problem‑solving attitude, goal‑oriented mindset, analytical skills, teamwork, flexibility
This announcement is addressed to applicants of both sexes (L. 903/77 - D.Lgs n. 198/2006) and also to those belonging to Protected Categories (L.68/99).
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