Sales and After Sales Automotive Process Trainer
40 hours per week
North Italy, Hybrid
Are you an automotive fan? Are you an experienced trainer in the area of sales, services and soft skills? MSXI has the job for you!
MSX is looking for a proactive and enthusiastic Sales and After Sales Trainer for automotive processes to join our team in North Italy.
The Role
The trainer we are looking for has a solid knowledge of sales and after-sales dealer processes of car, motorcycle, truck and agriculture networks. He had experience in product, process and transversal skills training.
About you
We would love to welcome a new colleague passionate about the automotive field, oriented to teamwork and taking the good dose of initiative to achieve results. Our ideal Sales and After Sales Trainer has excellent communication skills as well as must follow the specifications and requests provided by the Project Manager and the Trainers Supervisor to:
1. Designing and developing training materials
2. Updating training content with innovative technological tools
3. Coaching e training on the job
4. Providing feedback and constructive guidance to training participants
5. Identify and monitor project KIP's
6. Define action plans and monitoring tools for effective training
7. Work closely with PM to identify training needs and customize programs as needed.
8. Keep detailed records of trainee participation, progress and assessment
Requirements:
9. Degree in Communication, Psychology, Marketing or related studies and 3-5 years of experience in trainings
10. Interest towards the Automotive Industry
11. Digital Communication;
12. Being a great team worker;
13. Ability to work independently;
14. Excellent communication skills;
15. Orientation to results and flexibility;
16. Availability for frequent travel in Italy and abroad;
17. Coaching
18. Languages: Italian, English;
19. Experience in video-editing and video conference applications is nice to have
If you can demonstrate that you are an experienced trainer, and enthusiast for the automotive industry we would like to hear from you!
What is in it for you?
At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organisation who takes pride in our diverse workforce.
In joining MSX, you can enjoy:
20. Competitive salary
21. Company laptop
22. Company car
Working pattern:
23. Full-time role
24. Lombardy or North Italy-Hybrid
About MSX:
With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:
25. Consumer Engagement
26. Parts, Accessories & Service Performance
27. Actionable Insights
28. Diagnostics & Repair Enhancement
29. Warranty and Repair Efficiency
30. Technical Information
31. Learning Solutions
32. Sales Performance
Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.
The MSXI Purpose
To empower Movers and Makers to thrive in our ever-changing world
The MSXI Mission
To harness our expertise in mobility, the creativity of our global teams,
and the power of technology, to craft tailored and innovative solutions
The MSXI Vision
To enhance every journey in the world of mobility
MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.