Overview
Join to apply for the Teamleader Customer Service m/w/d role at Gabriel-Chemie Group.
Responsibilities
* Coordination of an international team (Spanish, UK & Italian sites).
* Source of information and competent contact for national and international customers.
* Solution-oriented customer care in collaboration with our application technology and field service.
* Calculation of offer prices, creation and follow-up of offers.
* Order processing including invoicing.
* Interface management with supply chain and logistics as well as independent delivery date coordination.
* Administration of customer data and dunning correspondence in collaboration with accounting.
* Coordination of complaints processing.
* Support for and coordination with the Area Sales Teams.
Qualifications
* Completed professional education and a minimum of 5 years of relevant business experience in customer service/internal sales – ideally in an industrial international production company.
* Fluency in Spanish, English and Italian (at least C1) is a must; every other language is an asset.
* Experience in managing international teams is a must; experience in managing teams in different locations is an advantage.
* Very good IT user knowledge, especially Office (Microsoft) and ERP systems.
* A customer-oriented, assertive personality with an independent and solution-oriented way of working.
* Communication skills, ability to work in a team, reliability and flexibility.
Benefits
* We offer you a long-term position in a well-established family business as well as a varied and challenging range of tasks with plenty of creative freedom.
* Become part of a dynamic, international team and grow together with us!
* Comprehensive training and continued education as well as attractive social benefits.
Application information
Richten Sie Ihre aussagekräftige Bewerbung mit Ihren Gehaltsvorstellungen bitte an: Ms. Lisa Kienbink, MA, karriere@gabriel-chemie.com. Gleich online bewerben.
Seniority level
* Mid-Senior level
Location
FARA GERA D'ADDA
Employment type
* Full-time
Job function
* Other
Industries
* Plastics Manufacturing
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