A leading company in the cogeneration and marine propulsion sector has engaged us to recruit a proactive Aftermarket Sales Specialist, based in Genoa office, to manage daily commercial activities for energy (land) and marine market clients. In this on-site role, you will report directly to the Head of Sales and act as the main commercial point of contact for customers—delivering top Aftermarket service, handling offers and orders, and supporting overall sales growth.
Tutte le competenze, le qualifiche e l'esperienza necessarie per un candidato di successo sono elencate nella seguente descrizione.
Key Responsibilities
* Prepare and send Aftermarket quotes and offers based on input from technical teams.
* Act as the front-line contact for customers—addressing all service, spare parts, and contract inquiries.
* Receive, review, and process customer orders, ensuring all commercial and technical requirements are met.
* Support commercial management of service contracts, including documentation, updates, and internal coordination.
* Keep customer portals up to date with all key information (offers, orders, contracts).
* Help with invoicing and liaise with Finance to resolve billing and payment queries.
* Ensure all commercial and contract documentation is accurate and compliant with company procedures.
* Contribute to Aftermarket sales tracking and reporting in CRM systems.
* Continuously improve Aftermarket commercial processes.
Your Impact Will Be Measured By
* The speed and quality of your offers and order handling.
* High level of customer satisfaction and professional interactions.
* Accuracy in processing all orders and documentation.
* Supporting sales growth and customer retention in Aftermarket activities.
What You Bring
* Minimum 3 years’ experience in a commercial, sales support, or customer-facing role in an industrial or technical environment.
* Strong customer focus and clear communication skills.
* Ability to translate technical information into customer-friendly commercial proposals.
* Proficient in English (written and spoken).
* Detail-oriented, reliable, and organized.
* Good command of Microsoft Office; experience with ERP/CRM systems and customer portals is a plus.
Nice to Have
* Strong, structured personality and team player who can work independently.
* Technical background or understanding.
* Additional languages or international experience.
Education
* Diploma or Bachelor’s in business, engineering, languages, or similar field.
Who You’ll Work With
Customers, Aftermarket Sales Management, Technical and Service teams, Finance, Suppliers
Work Location
* Genoa
* One day of remote work per week is available
Wyser è il brand globale che si occupa di ricerca e selezione di profili manageriali ed executive di Gi Group Holding, la prima multinazionale italiana del lavoro e una tra le principali realtà che offrono servizi e consulenza HR a livello globale.
L’offerta si intende rivolta a candidati ambosessi, nel rispetto del D.Lgs. n. 198/2006 e .ii. e dei Decreti Legislativi n. 215 e n. 216 del 2003 sulle parità di trattamento.
I candidati sono invitati a leggere l’informativa privacy ai sensi degli artt. 13 e 14 del Reg. EU 679/2016 al seguente indirizzo: (Aut. xjrgpwk Min. del 15/04/2014 Prot. N: 39/4903)