Overview Willing to develop your career in IT support? Interested in a truly international environment? Happy to join a friendly and smart working environment? Ready to attend trainings and to get certifications? Join our company as a Field IT Technician and you will deal with IT desktop support and endusers support at large multinational companies! Responsibilities Location: Milan area Identify, diagnose, and resolve issues in computer hardware and software in systems such as Laptops, Desktops, Printers, Mobile devices, Tablets, etc. Provide general deskside support, imaging / re-imaging PCs and laptops Coordinate with the third party service provider for timely repair of the system under the maintenance agreement warranty, and repair minor hardware flaws if not covered under the same Provide assistance in installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired switches, etc. Provide smart hands and eyes support led by remote team for network devices and servers Qualifications You already have at least 1-year of professional experience in End User Support within enterprise environment experience in End User Support good English knowledge good understanding of Desktop / Laptop / Printer familiarity with ticketing system familiarity with Windows operating systems customer / people service skills availability to travel driving license Benefits Your benefits Trainings and internal Hemmersbach certifications English courses with native-speaking teachers Travel expenses allowance A secure job in an exponentially growing international company Team spirit and a great working atmosphere in a friendly team Direct and open communication Very good opportunities for professional and personal further development thanks to our human resources development programme Mentor programme for an easy start for new employees Fixed-term employment contract of 1 year (with possibility of transformation into permanent) Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place : 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company. J-18808-Ljbffr