Overview
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For one of our clients operating in the Banking sector, we are looking for an experienced Freelance ServiceNow Specialist to join our consulting and support team.
Responsibilities
Maintenance and Support (Application Management): Execution of Application Management activities, including analysis, incident resolution, and management of Change Requests.
Development and Configuration: Design, development, and configuration of solutions on the ServiceNow platform, ensuring compliance with best practices and architectural standards.
Client Interaction: Direct client engagement for requirements gathering, solution presentation, and ongoing support, acting as the technical and functional point of reference.
Analysis and Problem Solving: Conducting in-depth analyses to identify root causes of issues (Root Cause Analysis) and implementing effective solutions.
Access Management: Configuration and management of permissions and data access on the platform, ensuring security and proper role segregation.
Required Skills
ServiceNow System Administrator Certification
JavaScript, HTML, XML, CSS, AJAX, SOAP and REST APIs
ServiceNow Architecture: Deep understanding of the difference between Client-Side and Server-Side development, with the ability to apply the appropriate logic
ServiceNow Modules: Proven experience and proficiency in the use and configuration of IT Service Management (ITSM) and Vulnerability Response (VR) xjrgpwk modules
Knowledge of GRC (Governance, Risk and Compliance) and/or ITOM (IT Operations Management) modules will be considered a plus
Italian language proficiency (C1)
Seniority
4+ years
Work mode
Fully remote
Contract start date
ASAP
Duration
Until 31/12/2026
Selection Process
Introductory interview with our HR team
Interview with the client and the working team
How to Apply
Via LinkedIn or by sending your CV to
#J-18808-Ljbffr