Role Summary/Purpose
The Customer Application Engineer is a key role in the Commercial Service organization being responsible for defining, preparing, and managing the technical proposals for contractual LTSAs in terms of Scope of Work and Costs and in supporting the commercial organization in the deal s' n egotiation.
Partner the best
In the role the successful candidate will bring technical expertise into commercial operation, strengthening relationship with CoEs and critical functions such as Technical Sales, Engineering, Global Operations, Knowledge Service, Risk, Product Leadership, and external vendors, as well as actively participating to Customer negotiations as focal point for technical contents. The Customer Application Engineer work closely with the Regional Commercial team as a key partner in the strategy development to create winning proposals, providing technical expertise in analyzing Customer's needs, and selecting and developing the most competitive BH technical solutions.
As a Customer Application Engineer, you will be responsible for
• Analyzing the technical specification for tender and Requests for Quotation in general taking care of the Scope of Supply and risk factors evaluation
Defining and prepare the Scope of Work including: Covered Unit(s); Planned Maintenance description; Outage duration & resources needs Reliability, availability, performance guarantees risk and reward evaluation Safety/Mandatory Spare Parts stock definition and relevant impact on system availability Operating conditions and assumptions, Site management team roles and responsibility
Providing guidance to the relevant Center of Excellence and Functions (Services Engineering, Global Operations, etc.), when appropriate and engage the relevant functions to manage deviations and/or specific requests, to drive competitiveness and optimization of the LTSA proposal generation
Working closely with the commercial manager and sales manager, actively participating in the Contractual Services negotiation phase, especially focused on the technical scope of the maintenance services
Fuel your Passion
To be successful in this role, you should have:
Bachelor Degree in Mechanical Engineering/ related to Mechanical
Good knowledge of rotating equipment's, particularly of Gas Turbines
2-5 years of industry experience in a role as Project Engineer, Design Engineer, Application Engineer, and/or Project Manager
Experience or exposure to Artificial intelligence – good to have
Fluent spoken and written English
Have a permanent work permit in Italy
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
· Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
· Contemporary work-life balance policies and wellbeing activities
· Comprehensive private medical care options
· Safety net of life insurance and disability programs
· Tailored financial programs
· Additional elected or voluntary benefits
About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Apply Now