Our valued client is a solid multinational company with over 8,000 employees worldwide, a leader in its sector, known for the production and sale of durable machinery, instrumental devices and related spare parts, with more than 8,000 employees and a turnover exceeding 1 billion.
Location: Northwest Milan (1 day of remote work per week)
Indicative package: €65 000–€75 000 + MBO + company car
Responsibilities
* Responsible for the Aftersales & Service activities of the company in the Italian market
* Measure performance and efficiency based on KPIs
* Ensure the execution of the Service activities and projects in the company
* Responsible for the approval of technical suppliers
* Support to branches
* Monitor turnover of Service and spare part sales
* Ensure a high level of customer satisfaction
* Control of internal costs and warranties
* Pricing of service contracts
Your Profile – Skills & Requirements
* Minimum of 6 years of relevant professional experience in industrial sectors with a focus on the technical department
* Expertise in rentals and maintenance contracts (knowledge of service costs, etc.)
* Prior work experience in team management
* Must have ability to train and motivate proving very good with communicational skills
* Passionate and hard worker
* Manage complexity and work volume, problem solver
* Target and results oriented
* Customer centricity
* Strategic thinking and acting
* Bachelor’s degree in engineering or economies
* Proficient with MS Office
* Knowledge of CRM system
* Advanced in English oral and written
«I candidati, nel rispetto del D.lgs. 198/2006, D.lgs. 215/2003 e D.lgs. 216/2003, sono invitati a leggere l’informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). L’offerta è rivolta a candidati di entrambi i sessi, nel rispetto del D.lgs. 198/2006 e della normativa vigente in materia di pari opportunità. L’azienda promuove un ambiente di lavoro inclusivo e garantisce pari opportunità a tutte le persone, indipendentemente da genere, età, origine, orientamento sessuale o disabilità.»
Additional Details
* Seniority level: Mid‑Senior level
* Employment type: Contract
* Job function: Other
* Industry: Human Resources Services
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