Subaru Italia SpA is recruiting a Parts & Accessories Specialist for his Milan office. We are looking for a motivate person willing to growth in a global company and in a challenging environment. Purpose of Role The Spare Parts & Accessories Specialist will play a crucial role in ensuring effective aftersales operations and driving growth in the accessories business. Accountabilities Expected from the Role Spare Parts: - Manage the ticketing process to support the Subaru network on parts & accessories matters. - Track and monitor order status, ensuring timely delivery, and proactively addressing any delays or problems. - Coordinate both inbound and outbound processes with warehouse staff. - Collaborate with the European headquarters to manage corporate projects. - Oversee Third-Party Operations processes to ensure the correct invoicing of all products. - Establish and maintain strong relationships with suppliers to ensure timely delivery of parts & accessories, negotiate contracts, and drive cost reduction initiatives. Accessories: - Act as the project manager for special edition vehicles on the aftersales side. - Implement the new e-commerce platform for accessories. - Update and manage accessories information on all portals. - Introduce and implement new tools to increase the accessories business. Data Analysis and Reporting: - Generate reports and insights on sales performances, demand trends, and supplier performances. - Provide regular reports to management, highlighting key performance indicators and offering recommendations for process improvement. Experience & Educational Background & Expertise - Degree in Business Administration or a related field. Relevant certifications or equivalent work experience will be considered. - 0-5 years of experience in spare parts business, including KPI analysis and ordering processes within the automotive industry. - Proficient in using Microsoft Office tools, especially Excel and PowerPoint. - Knowledge of automotive parts and components, including familiarity with part numbers, interchangeability, and compatibility. - Fluency in both Italian and English. - Type of contract: permanent position. - Location: Milan. - CCNL Metalmeccanico. - Working schedule 40hours per week/Mo-Fri. Contratto di lavoro: Tempo indeterminato Benefit: - Buoni pasto - Computer aziendale - Corsi di lingua offerti Orario: - Dal lunedì al venerdì Istruzione: - Laurea triennale (Preferenziale) Lingua: - Inglese (Preferenziale)