* Provide on-site technical assistance and training during installation and troubleshooting. * Develop technical documentation and multimedia support (e.g., repair videos). * Collaborate with engineering teams and shipyards to resolve integration issues. * Act as a technical liaison for complex claims and urgent interventions. * Lead development projects for new models, from design definition to SOP. * Define technical specifications and aesthetic features in collaboration with Sales and marketing. * Coordinate suppliers for molds, matrices, and electronic components. * Oversee quality assurance and certification processes for new products. * Support marketing with technical input for product launch materials. Proven experience in technical support and product development. Strong technical background in mechanical/electrical systems - Experience in the marine sector will be considered an advantage. Expertise in supplier negotiation and cost analysis. Excellent communication skills for customer and supplier interaction. Proficiency in English and Italian; ability to prepare technical documentation - Fluency in English is a mandatory requirement. The Client is a premier manufacturer of marine sanitation systems, renowned for innovation, superior quality and a strong customer focus. Competitive salary and benefits package. Opportunity to work on innovative projects in the marine industry. Professional growth in a dynamic and international environment.