Experteer OverviewIn this IT Manager role, you will act as the primary IT contact for the country, shaping infrastructure and security to support Sephora's retail operations. You'll drive improvements, manage IT governance-driven change, and optimize local IT resources within Group policies. You will oversee budget, vendor relations, and cross-functional communication to ensure reliable systems for the country. This is a hands‐on leadership role in a fast‐paced luxury retail IT environment, with a clear impact on security, performance, and user experience.Retribuzione / BenefitsServe as main IT contact for the countryIdentify improvement opportunities and propose changesManage change processes per Project Governance best practicesOversee IT local department resourcesManage annual country IT budgetAssist infrastructure implementation and major modificationsEnsure GDPR and security rule compliance at country levelOversee infrastructure administration and maintenanceManage fixed and mobile country networkOversee all help desk activities (3rd parties) at country levelTroubleshoot and provide expert support when neededRespond to escalated help desk issues or route to European Support TeamsMaintain vendor relationships and local hardware/software purchasing within policyEnsure asset maintenance across the companyCommunicate IT needs effectively to internal clients and superiorsResponsabilitàBachelor's degree in IT or related field5+ years IT management experienceStrong IT infrastructure and operations management skillsExpertise in network administration, cybersecurity, and GDPR complianceExcellent communication and problem solving skillsRetail experience a plusProject and change management experience preferredRequisiti fondamentalismart working and flexible hoursannual conventionteam buildingsfree beauty product giftsdiscounts on Sephora and LVMH productstailored welfare offers
#J-18808-Ljbffr