PSocial network you want to login/join with: /ppLive Story is a next-generation content management platform designed to simplify and accelerate digital storytelling. With our intuitive visual editor, Live Story empowers brands and teams to manage, publish, and optimize content effortlessly across all digital touchpoints. Trusted by leading companies, we combine flexibility, performance, and creativity to redefine how content is built and delivered. /ppAs our Junior Customer Success Manager, you’ll play a key role in this mission. /ppWe’re a fast-growing global team. At this stage, your impact will be vital to both our company and our customers. /ppJoin us as we write the future. /ppbResponsibilities /b /pulliSupport the Head of Success Management in evolving our customer success strategy. /liliManage the brand portfolio and strengthen client relationships through proactive support. /liliHandle customer communications and ensure timely, effective responses. /liliAnalyze customer data to identify ways to improve satisfaction and engagement. /liliDeliver clear, value-driven product demonstrations to potential clients. /liliOversee customer projects from start to finish, ensuring smooth execution and timely delivery. /liliHelp create training and educational materials that empower our clients. /li /ulpbQualifications /b /pulliA self-starter who is proactive, organized, and driven by goals /lili1-2 years of experience in a related field /liliStrong communicator with a talent for building and maintaining positive client relationships /liliSkilled at managing multiple projects at once, without missing a beat /liliStrategic thinker with a hands-on, methodical approach to execution /liliCreative mindset with the flexibility to thrive in a fast-paced, start-up environment /liliTeam player who collaborates well in a small, dynamic, and growing team /liliFluency in both English and Italian; French is a plus. /li /ul #J-18808-Ljbffr