PpItalian Hospitality Collection | Tempo pieno /p h3Operations Manager - Grotta Giusti /h3 ul liData aperto 13/03/2026 /li liCAP 51015 /li /ul pItalian Hospitality Collection S.p.A. is a world-class hotel, resort and spa brand that boasts some of the most beautiful properties in Italy and offers rich, authentic experiences for passionate travellers seeking a true Italian lifestyle. With stunning properties in Tuscany, Sardinia and the Italian Alps, the destinations offer their guests the perfect blend of business and leisure. /p pOur mission is to bring together excellent hotels, resorts and spas, so that together they constitute the best Italian hospitality brand in Europe. The company continues to grow and is expanding its portfolio in Italy, which currently includes the following properties. /p p• Chia Laguna Resort, Sardinia - with 425 rooms is a set of three hotels offering a variety of restaurants and bars, spas, extensive meeting facilities and boasts the most beautiful beaches in Sardinia: the 5-star Baia di Chia Resort Sardinia, part of the Curio Collection by Hilton, a brand that includes independent hotels and resorts, selected on the basis of their distinctive character; the 5-star luxury Hotel Laguna, which will welcome its guests in 2022 under the sign of Conrad Hotels Resorts, a luxury brand for the first time in Italy, which offers a collection of hotels for refined travellers; and finally, particularly suitable for families with children, the Chia Laguna - Hotel Village, an oasis of tranquillity surrounded by Mediterranean scrub gardens where children can run happily and carefree. /p p• Grotta Giusti Thermal Spa Resort, Tuscany - 68 rooms, the largest underground thermal cave in Europe and a spa that allowed it to win the fifth star and enter the Marriott portfolio with the Autograph Collection Hotels brand. /p p• Fonteverde Lifestyle Thermal Spa Retreat, Tuscany - 78 rooms with a leading luxury spa, one of the most important destinations in Tuscany and a member of the Leading Hotels of the World. /p p• Bagni di Pisa Palace Thermal Spa, Tuscany - 61 rooms, historic spa with natural warm waters and first-rate facilities; member of the Leading Hotels of the World. /p p• Le Massif Hotel Lodge, Valle D’Aosta - 80 rooms, ski resort with a distinct chalet atmosphere in its design, affiliated with The Leading Hotels of the World. The hotel features also La Lodge at the top of the mountain with restaurant and bar along with Kids Club. /p h3JOB AIMS REQUIREMENTS /h3 pFor our Marriott-Autograph Collection property, Grotta Giusti Thermal Spa Resort, we are looking for a talented Operations Manager who guarantees the regular operation and efficiency of the departments of his coordination and competence, with the targe t of mainta ining the high level of standard offered to the c lients. /p pHe reports directly to the Cluster General Manager of the resort and replaces him in case of his absence, as a representative of the hotel, during events, meetings and VIP’s welcome. He also interfaces with all operations teams and related managers: room division, housekeeping, food beverage. /p h3RESPONSIBILITIES AND DUTIES /h3 ul liGuarantees the running of the activities into the resort, in line with the procedures of the hotel and the company IHC /li liGuarantees the supervision of the quality of service and manages emergencies that may happen during the absence of the Cluster General Manager /li liC oordinates, with the Maintenance Department and the Room Division, the interventions of small and ordinary maintenance, supervising the correct keeping and compilation of the relative registers and annotations /li liWith the Director he shares the trend of revenues, employment, the rates applied and the operating and qualitative results aligned with the budget objectives /li liCollaborates with the Revenue team of H Q to manage all issues related to prices and price lists to be proposed in the hotel /li liCollaborates with the Cluster General Manager in the drafting of the annual budget and in the supervision and supervision of the monthly trend /li liSupports the Cluster General Manager in the management of the complain s and oversees the main qualitative and quantitative indices of its function and proposes strategies for the improvement of them /li liTakes care of relations and with any companies involved in outsourcing services, in collaboration with the Human Resources department of the headquarters /li liC arries out periodic checks on the service provided by the FB Department, compiling the relevant company checklists, in or der to veri fy the correct application of quality standards and compliance with HACCP and food preparation standards /li /ul h3REQUIREMENTS /h3 ul liProficient in English and knowledge of one or more foreign languages /li liPrevious experience as hotel manager or deputy manager in 5* resorts /li liKnowledge of Protel and Opera operating systems /li liDirect experience or knowledge of the SPA sector /li liKnowledge of the standards of Marriott brands /li /ul /p #J-18808-Ljbffr