Customer Service Specialist Job Opportunity
Etjca Group SpA is seeking a Customer Service Specialist to join its team in Vernate (MI). The ideal candidate will be responsible for managing customer relationships and monitoring service quality.
The selected professional will play a key role in the management of customer relations and quality control. Key responsibilities include:
- Gestione contatti con i clienti e monitoraggio del livello di servizio
- Aggiornamento del sistema gestionale aziendale
- Produzione report e analisi dati (KPI e performance)