We are seeking a skilled Assistant Manager to join our team. The ideal candidate will have at least 5 years of experience in the restaurant industry, with expertise in managing dining rooms.
The successful applicant will be responsible for:
* Working operationally in the dining room during service
* Coordinating staff and supporting the general manager
* Optimizing sales through effective upselling techniques
* Monitoring and generating reports on key performance indicators (KPIs)
Mandatory requirements include an English language proficiency level of B2, with a strong preference for candidates with some knowledge of Portuguese.
This is a challenging and rewarding opportunity for individuals looking to develop their skills and grow as professionals in the hospitality industry.
The role involves a fixed-term contract with the potential for permanent employment, working a full-time schedule of six days per week with variable shifts.
Salary details are competitive and commensurate with experience.
Key Responsibilities
* Provide exceptional customer service and support to clients with special needs
* Update staff on daily menu offerings
* Assist customers with requests and concerns
* Monitor table settings and ensure accurate ordering
* Create and review reports to track sales and performance
* Execute opening and closing procedures
* Manage cash transactions and coordinate orders
* Organize and maintain a clean and welcoming dining area
* Select glassware for serving orders
* Deliver exceptional service at the table and provide menu explanations
* Upsell opportunities to enhance customer experience
* Utilize mobile devices or tablets for tasks and communication
* Evaluate customer feedback to improve services
Education Requirements
Candidates should hold a minimum of secondary education and possess relevant qualifications in hospitality management or a related field.
Based in Foggia, we offer a dynamic work environment that encourages growth and development.