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The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
Perform Opening and Closing Routines.
Operate Register/Point of Sale systems.
Fulfill OMNI Channel Orders.
Demonstrate Product Knowledge, Brand Awareness, while driving sales.
Build and maintain Visual Displays.
Analyze reporting to inform decision making.
Protect Store Assets & perform Inventory Control.
Represent the Brand and Exemplify Company Culture and Values.
Work Schedule Requirements
Availability Schedule will vary weekly but should expect to work at least 20 hours per week.
Required availability on Saturdays and Sundays as well as certain holidays.
In addition, during peak timeframes, hours will increase to support the needs of the business.
What it Takes
Education- High School Diploma/ G.E.D. equivalent preferred
Retail Experience- At least 1 year of retail experience is preferred.
Supervisor/ Managerial Experience - No supervisory/ management experience is required.
CEFR B2 Fluency in English & Italian, required
Maintain a strong customer focus.
Demonstrate exceptional interpersonal skills.
Possess strong communication skills.
Show knowledge of current fashion trends.
Be energetic, outgoing, and assertive.
Take initiative and show confidence.
Master adaptability and flexibility.
Balance multiple tasks while being detail‑oriented.
Engage in applied learning and proactive thinking.
Exhibit a strong work ethic.
What You’ll Get
As an Abercrombie & Fitch Co. (A&F; Co.) associate, you’ll be eligible to participate in a variety of vantaggi programs designed to fit you and your lifestyle. A&F; is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward.
Quarterly Incentive Bonus Program
Merchandise Discount
Opportunities for Career Advancement
Opportunity to Become a Brand Affiliate
Training and Development
Meal Tickets (after 90 days)
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.
The full time starting rate for this position is €28.692,00 annually (i.e., the full time recruiting pay range for this position is €28.692,00 - €28.692,00 annually). The starting rate and range may be modified in the future. For the avoidance of doubt, our current full time equivalent hours are 40 per week.
Company Description
Abercrombie & Fitch Co. (A&F; Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e‑commerce sites , and .
Learn more about A&F; Co. by visiting our corporate website here. xlwpduy
See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.
